BMW of Bakersfield - Service Center

My service representative was spectacular. She provided informative information regarding the service needed on my vehicle. She provided informative information regarding the service needed on my vehicle. More

Great communication, went above and beyond to help me with what needed to be done to my vehicle with what needed to be done to my vehicle More

They always meet or exceed my expectations. Through courtesy, individual Personal Touch. My local dealer has never overlooked complicated any issue problem or concern that I might have. Through courtesy, individual Personal Touch. My local dealer has never overlooked complicated any issue problem or concern that I might have. More

BMW of Bakersfield has top shelf customer service! The entire staff treats you more than just a valued customer... they treat you like family. They're friendly, knowledgeable, and prompt. Not only are The entire staff treats you more than just a valued customer... they treat you like family. They're friendly, knowledgeable, and prompt. Not only are BMW cars superlative, the experience for the buyer is AAA+! More

Timely service and Roger was great communicating progress. The service crew was quick to diagnose the problem, get it repaired and return my car clean and ready to go. progress. The service crew was quick to diagnose the problem, get it repaired and return my car clean and ready to go. More

Everyone I spoke with was very courteous and took care of my needs in a timely manner. my needs in a timely manner. More

The dealership was very clear and transparent about what kind of repairs I was needing, and how much those things were gonna cost. Very grateful for Roger. He’s very professional and makes the experience as kind of repairs I was needing, and how much those things were gonna cost. Very grateful for Roger. He’s very professional and makes the experience as pleasant as possible every time. Also the receptionist at the front desk I forgot her name, unfortunately, but she is amazing and always brings positivity. More

My service is always a pleasant and efficient experience. My service advisor was very helpful. My service advisor was very helpful. More

Samantha was a pleasure to deal with. Such a nice and professional young lady. I didn’t get the name of the courtesy van driver, but she went above and beyond to accommodate my pickup. Ca Such a nice and professional young lady. I didn’t get the name of the courtesy van driver, but she went above and beyond to accommodate my pickup. Car was washed and I couldn’t be happier with the overall service of your dealership. More