BMW of Bakersfield - Service Center

I really like their video service that makes customers understand more clearly what their mechanic see or find. understand more clearly what their mechanic see or find. More

I had a notification that my front brake pads needed service. The service center proactively called me and gave me a quote. The next business day, they called back and found a discount. Really appreciat service. The service center proactively called me and gave me a quote. The next business day, they called back and found a discount. Really appreciated the initiative. Tom was great to work with to have the job completed. Thanks! More

I had an extended warranty that would've covered the part for my 2018 X2 and they stated it was negligent water damage and therefore not covered. They stated the antenna had been not sealed property and due for my 2018 X2 and they stated it was negligent water damage and therefore not covered. They stated the antenna had been not sealed property and due to "water ingress". You purchase the extended warranties at the point of purchase and the first time I go to use this for a problem with my vehicle it is not covered. The Service Center Rep, Scott was polite, said all the right things and was easy to deal with but when push comes to shove and almost 3000.00 later. Because of an SOS light that came on on my dash and they say my automobile is not waterproof...REALLY! More

sam as my service rep was very pleasant and helped to save me some money! save me some money! More

there’s never any problems when i come and my advisor was great! would recommend great! would recommend More

Scott always takes great care of service needs with our vehicles. He is very friendly and a pleasure to work with . vehicles. He is very friendly and a pleasure to work with . More

Scott always takes great care of service needs with our vehicles. He is very friendly and a pleasure to work with . vehicles. He is very friendly and a pleasure to work with . More

Scott was very courteous and accommodating and made sure he understood my concerns. He kept me informed about the progress of the diagnosis and repair he understood my concerns. He kept me informed about the progress of the diagnosis and repair More

Roger from BMW of Bakersfield Service has the best customer service…help me out with everything i need and always answers my questions. Always has a solution for me and i highly appreciate Roger. Hopi customer service…help me out with everything i need and always answers my questions. Always has a solution for me and i highly appreciate Roger. Hoping you can give him some recognition for his hard work and dedication to his job!! Will definitely come back and will recommend to family and friends More

Excellent and a very enthusiastic customer service. Top of the line!! Number 1 in Bakersfield. Top of the line!! Number 1 in Bakersfield. More