BMW of Bakersfield - Service Center

Excellent service and great customer support Always fast appointments, and loaner car almost always available. fast appointments, and loaner car almost always available. More

Service person always does their best to provide kind, fast and accurate information to customers. fast and accurate information to customers. More

Expensive repair on a vehicle w/only 52k miles. Scott made the unfortunate repair process tolerable. His continuous updates were appreciated. Scott is why I continue to use BMW of Bakersfield for s Scott made the unfortunate repair process tolerable. His continuous updates were appreciated. Scott is why I continue to use BMW of Bakersfield for service/repair. More

Everything was done right from beginning to end. Scott and Amanda were awesome in getting my car serviced. Scott and Amanda were awesome in getting my car serviced. More

BMW of Bakersfield went above and beyond on our first scheduled maintenance. They took care of a cosmetic issue that we didn’t notice when we took delivery of the car but we knew the blemish had to have scheduled maintenance. They took care of a cosmetic issue that we didn’t notice when we took delivery of the car but we knew the blemish had to have been there prior. The customer service rep took care of the issue no questions asked. Very satisfied with service we received. More

Love working with Scott Sutton, really helpful and knowledgeable but I wish those prices on repairs could be cheaper knowledgeable but I wish those prices on repairs could be cheaper More

Scott, my service advisor is wonderful. I always ask for him, he's always helpful and pleasant. I always ask for him, he's always helpful and pleasant. More

Top quality work, as always. .. New tires, plugs, and window tinting (looks great 👍) Communication could have been better. But, overall, another great job! .. New tires, plugs, and window tinting (looks great 👍) Communication could have been better. But, overall, another great job! More

Scott is wonderful to work with - transparent and efficient. I never have to worry about whether or not my car is in good hands efficient. I never have to worry about whether or not my car is in good hands More

My service representative was spectacular. She provided informative information regarding the service needed on my vehicle. She provided informative information regarding the service needed on my vehicle. More