BMW of Bakersfield - Service Center

Scott Sutton, the other Service Advisors, the Techs, and the receptionists/Front Desk are kind, friendly, and professional! the receptionists/Front Desk are kind, friendly, and professional! More

My experience at BMW of Bakersfield was very professional and they displayed empathy for my situation. When I received my car, it had been washed. They solved my problem with great care. and they displayed empathy for my situation. When I received my car, it had been washed. They solved my problem with great care. More

I've been dealing with BMW of Bakersfield since 2010. They have always taken care of me very well and i wouldn't hesitate recommending them to anyone of my family and friends. Top notch customer services They have always taken care of me very well and i wouldn't hesitate recommending them to anyone of my family and friends. Top notch customer services! More

I always appreciate the service that is provided at BMW of Bakersfield. Scott is the greatest and always make sure that I am well taken care of. of Bakersfield. Scott is the greatest and always make sure that I am well taken care of. More

The staff was so kind. Luv the service ✨✨✨✨ Waiting area so clean chia latte was exellent Luv the service ✨✨✨✨ Waiting area so clean chia latte was exellent More

Scott and his the Service team were excellent. I had just left San Francisco on a road trip to LA where my car unfortunately was damaged by debris in the road and I broke down in Bakersfield. One I had just left San Francisco on a road trip to LA where my car unfortunately was damaged by debris in the road and I broke down in Bakersfield. One phone call to BMW Bakersfield was all it took for me to get up and running. They understood my crisis and were willing/flexible enough to squeeze me in to help someone in need. Forever grateful, and very appreciative of their customer service. (Sales team included) THANK YOU!! More

I believe this dealership is reliable, trustworthy, dependable and credible when working on your vehicles. dependable and credible when working on your vehicles. More

Amanda was great. She got me right in and out when dropping off my vehicle. She got me right in and out when dropping off my vehicle. More

It’s frustrating that you need to schedule a loaner vehicle. If there’s an actual urgent matter regarding your vehicle, it’s impossible to get a loaner. Sam from the service dept told me to they cou vehicle. If there’s an actual urgent matter regarding your vehicle, it’s impossible to get a loaner. Sam from the service dept told me to they couldn’t assess a leak in my window unless it was raining. No common sense More

The sales person, Gio and financial services (Shady) were very friendly, helpful and made the purchase pleasant very friendly, helpful and made the purchase pleasant More