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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
574 Reviews

574 Reviews of BMW of Bakersfield - Service Center

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May 09, 2024

Scott Sutton, the other Service Advisors, the Techs, and the receptionists/Front Desk are kind, friendly, and professional! More

by MDURKEE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
May 09, 2024

My experience at BMW of Bakersfield was very professional and they displayed empathy for my situation. When I received my car, it had been washed. They solved my problem with great care. More

by MRSLADYJ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton, Daisy Mendez
May 09, 2024

I've been dealing with BMW of Bakersfield since 2010. They have always taken care of me very well and i wouldn't hesitate recommending them to anyone of my family and friends. Top notch customer services More

by JSUBOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger
May 09, 2024

I always appreciate the service that is provided at BMW of Bakersfield. Scott is the greatest and always make sure that I am well taken care of. More

by jgarant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sutton, Christophe Faulkner, Tristen Armstrong
May 08, 2024

The staff was so kind. Luv the service ✨✨✨✨ Waiting area so clean chia latte was exellent More

by maybelline.grijalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda,
May 08, 2024

Scott and his the Service team were excellent. I had just left San Francisco on a road trip to LA where my car unfortunately was damaged by debris in the road and I broke down in Bakersfield. One More

by ZACHAIKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott (Service) 5STARS
May 08, 2024

I believe this dealership is reliable, trustworthy, dependable and credible when working on your vehicles. More

by SIKOLAGERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, Sabrina Moreno
May 07, 2024

Amanda was great. She got me right in and out when dropping off my vehicle. More

by alice.hutchings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Service Department
May 05, 2024

It’s frustrating that you need to schedule a loaner vehicle. If there’s an actual urgent matter regarding your vehicle, it’s impossible to get a loaner. Sam from the service dept told me to they cou More

by ERINROE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam, service dept
May 05, 2024

The sales person, Gio and financial services (Shady) were very friendly, helpful and made the purchase pleasant More

by thepump15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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