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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
642 Reviews
Call Service Center (661) 396-4040

642 Reviews of BMW of Bakersfield - Service Center

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June 02, 2024

This dealership hands down has the best customer service in sales and serve that anyone would ever want in a dealership. They definitely treat you like family. More

by HIPPYDAVE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gloria Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pleitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, Sam and Amanda in the service department., Christophe Faulkner, Tristen Armstrong
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Jun 02, 2024 -

BMW of Bakersfield responded

Thank you for the great review!!

June 01, 2024

Perfect! Detailed car thoroughly (made sure it looked great). Thanks Scott ! The BEST service! Got a great deal on three years of oil changes. More

by TRRICHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Service Department
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June 01, 2024

Awesome service all around! Got me in quick, excellent communication and very friendly. My go-to for vehicle service. More

by arnaldo.alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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June 01, 2024

Very fast and efficient service. Very nice waiting room. Service department was great as always. More

by abmp17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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June 01, 2024

Cant trust these people. Charging for something that was free - under warranty lying to the customer to make money More

by MOHITKUMAR316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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June 01, 2024

Scott Sutton and his department were great, they done and excellent job and were very helpful. More

by SANDYSHELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
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June 01, 2024

Roger is amazing, polite and professional and always asks about my wife and children. He keeps in contact with me during the day to make sure I’m aware of how everything is going with the service. More

by banksrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger service dept
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June 01, 2024

It was good experience for me and kind service. I highly recommend this place for service. More

by johnju1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand’s, service dept.
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May 30, 2024

Everyone who you have contact with at this dealership is courteous and friendly. They try to explain the processes in understandable terms and followup when asked for any additional information. The com More

by JSFABBRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

BMW of Bakersfield responded

Thank you for the nice survey, we are always trying to be the best !!

May 30, 2024

Always great service and my service advisor is always committed excellent in making sure I know the status of my car. More

by PAT.NETZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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