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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
574 Reviews

574 Reviews of BMW of Bakersfield - Service Center

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May 15, 2024

BMW of Bakersfield always lays out the red carpet and always provides white glove service! More

by rashoncardwell0221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Friendly fast and keeps customers informed waiting room is clean and comfortable good coffee to. More

by GO2RDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 15, 2024

Quick, effective and courageous visit. Replaced two back tires and oil service in this visit. More

by JASONHENTGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
May 15, 2024

Easy to get service appointment with loaner. Service advisor was responsive, transparent, and gave frequent updates. More

by CHOUYANG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in Service
May 15, 2024

Amanda was so helpful and very timely with information concerning my car I appreciated her promptness and how polite she was throughout our interaction More

by cayetanosonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 15, 2024

Great customer service and professional staff who makes the process easier and accommodates to the customers needs. More

by MORALECE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
May 15, 2024

I recently had my car serviced at BMW of Bakersfield, and I couldn't be happier with the experience. The service department was top-notch, providing excellent and timely service. I want to give a special tha More

by Manny44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 14, 2024

Great service, Sam always updates me and makes sure my car is taken care of. More

by IAN MORALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Cesani
May 14, 2024

Fast and friendly Roger did a good job mechanic did a good job. I was overall pleased. More

by PANCAKE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Overall experience was poor this time. Probably won’t be back for service. Check in was ok, albeit too long. Vehicle was not washed as promised. Too many issues this time. More

by lcongdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody in sales or Administration
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