BMW of Bakersfield - Service Center

I have worked with BMW of Bakersfield for a few decades and have not once been disappointed with the people, service and, of course, the cars. My experience with the service department has always been po and have not once been disappointed with the people, service and, of course, the cars. My experience with the service department has always been positive and my service manager Scott, provides "best of class" service. More

Sam was great and communicated very well. We appreciate the wonderful customer service. We know we are in good hands. We appreciate the wonderful customer service. We know we are in good hands. More

BMW Bakersfield provides excellent customer service, timely repair, professional installation, knowledgeable insight and excellent communication. Thank you for providing several years of expertise! timely repair, professional installation, knowledgeable insight and excellent communication. Thank you for providing several years of expertise! More

Super fast service, also appreciate the communication throughout my service needs! Thank you for your great service throughout my service needs! Thank you for your great service More

Sam in service is the best. She makes everything so easy and nothing is a hassle. She makes everything so easy and nothing is a hassle. More

Emmanuel was very friendly and helpful. My car was serviced and a few more items were replaced. . I received my car in a timely fashion. My car was serviced and a few more items were replaced. . I received my car in a timely fashion. More

Excellent thank you. Staff was professional and helpful and attentive to our needs and questions. Staff was professional and helpful and attentive to our needs and questions. More

Great friendly service. Keep me up to date with progress while I waited. Will come back for service again. Keep me up to date with progress while I waited. Will come back for service again. More

Dropped off car for oil change at my 9:15am appt and car wasn’t ready until 5pm!!! This appt was not communicated very well unlike all my other appts. I was told my car would be ready by 12pm, but nope!!! wasn’t ready until 5pm!!! This appt was not communicated very well unlike all my other appts. I was told my car would be ready by 12pm, but nope!!! More

Scott is fantastic - he truly embodies the meaning of customer service which is so hard to find anywhere these days. customer service which is so hard to find anywhere these days. More