BMW of Bakersfield - Service Center

Very friendly people and fix the problem in a timely manner. Amanda great service adviser manner. Amanda great service adviser More

Amanda has beed very good helping me have a smooth process on fixing car giving me a loaner as well process on fixing car giving me a loaner as well More

Very good communication and service would definitely recommend. They were really helpful and fast service recommend. They were really helpful and fast service More

excellent was informed what needed to be done completed on a timely basis and notified on completion of job and pickup very efficient. completed by Roger on a timely basis and notified on completion of job and pickup very efficient. completed by Roger More

They did a great job at communicating and fixing my vehicle. Thank you so much. vehicle. Thank you so much. More

a light i never had turn on was all of a sudden on and now won’t come off! even though that service is not required. I believe it was purposely turned on so i’d have ro get a service done there on order f now won’t come off! even though that service is not required. I believe it was purposely turned on so i’d have ro get a service done there on order for them to reset the sensor. So annoyed More

I’m so happy with the professional services BMW of Bakersfield always provides for me. Thank you Scott I appreciate you. Bakersfield always provides for me. Thank you Scott I appreciate you. More

Disappointing sales and service experience. I like the car, not happy with the store. Misinformation, slow service, had to call General Manager multiple times and issue still wasn't resolved. I like the car, not happy with the store. Misinformation, slow service, had to call General Manager multiple times and issue still wasn't resolved. More

New car leaking oil after scheduled oil change. Serv. Rep was great. Technician wasn't good. Serv. Rep was great. Technician wasn't good. More

Had a 8:30am appointment for a oil change and replace a brake light bulb. I called two times to get the status on my vehicle. It was ready at 4:45 and the brake light bulb was not replaced. VERY UNSAT, brake light bulb. I called two times to get the status on my vehicle. It was ready at 4:45 and the brake light bulb was not replaced. VERY UNSAT, the job should have taken 2 hours or less, And, the delay for bulb change, as I was told, was it was a LED bulb and they did not have any in stock. VERY UNSAT. I bought 2 vehicles at this dealership in the last 4 years and after my lack of customer satisfaction I doubt I will ever do business with this dealer again. More