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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
574 Reviews

574 Reviews of BMW of Bakersfield - Service Center

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May 24, 2024

Top quality work, as always. .. New tires, plugs, and window tinting (looks great 👍) Communication could have been better. But, overall, another great job! More

by GARYSUM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
May 24, 2024

Scott is wonderful to work with - transparent and efficient. I never have to worry about whether or not my car is in good hands More

by melchrisodom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

My service representative was spectacular. She provided informative information regarding the service needed on my vehicle. More

by KSTEVERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Cesani
May 24, 2024

Great communication, went above and beyond to help me with what needed to be done to my vehicle More

by MORTARS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Service
May 23, 2024

They always meet or exceed my expectations. Through courtesy, individual Personal Touch. My local dealer has never overlooked complicated any issue problem or concern that I might have. More

by ROYMAXWELL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sutton
May 23, 2024

BMW of Bakersfield has top shelf customer service! The entire staff treats you more than just a valued customer... they treat you like family. They're friendly, knowledgeable, and prompt. Not only are More

by joseph.horswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Timely service and Roger was great communicating progress. The service crew was quick to diagnose the problem, get it repaired and return my car clean and ready to go. More

by pat.thompson1311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
May 22, 2024

Everyone I spoke with was very courteous and took care of my needs in a timely manner. More

by CAINCR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
May 22, 2024

The dealership was very clear and transparent about what kind of repairs I was needing, and how much those things were gonna cost. Very grateful for Roger. He’s very professional and makes the experience as More

by mmagnesiumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger
May 22, 2024

My service is always a pleasant and efficient experience. My service advisor was very helpful. More

by NICALO428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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