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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
574 Reviews

574 Reviews of BMW of Bakersfield - Service Center

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May 30, 2024

Always great service and my service advisor is always committed excellent in making sure I know the status of my car. More

by PAT.NETZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Everyone who you have contact with at this dealership is courteous and friendly. They try to explain the processes in understandable terms and followup when asked for any additional information. The com More

by JSFABBRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

BMW of Bakersfield responded

Thank you for the nice survey, we are always trying to be the best !!

May 28, 2024

They did a great job and they have never disappointed. Appreciate they proms do on time service More

by david.a.williams
Recommend Dealer
Yes
Employees Worked With
Amanda Bartlett
May 27, 2024

Service person always does their best to provide kind, fast and accurate information to customers. More

by RMG3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Excellent service and great customer support Always fast appointments, and loaner car almost always available. More

by AFIFMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim best manager
May 26, 2024

Expensive repair on a vehicle w/only 52k miles. Scott made the unfortunate repair process tolerable. His continuous updates were appreciated. Scott is why I continue to use BMW of Bakersfield for s More

by sgcotey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
May 25, 2024

Everything was done right from beginning to end. Scott and Amanda were awesome in getting my car serviced. More

by MROD4729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda and Scott
May 25, 2024

BMW of Bakersfield went above and beyond on our first scheduled maintenance. They took care of a cosmetic issue that we didn’t notice when we took delivery of the car but we knew the blemish had to have More

by BJL99999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 25, 2024

Love working with Scott Sutton, really helpful and knowledgeable but I wish those prices on repairs could be cheaper More

by BOOPEREZ77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
May 24, 2024

Scott, my service advisor is wonderful. I always ask for him, he's always helpful and pleasant. More

by MTMAK63
Recommend Dealer
Yes
Employees Worked With
Scott
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