574 Reviews of BMW of Bakersfield - Service Center
Always great service and my service advisor is always committed excellent in making sure I know the status of my car. committed excellent in making sure I know the status of my car. More
Everyone who you have contact with at this dealership is courteous and friendly. They try to explain the processes in understandable terms and followup when asked for any additional information. The com courteous and friendly. They try to explain the processes in understandable terms and followup when asked for any additional information. The communication system seems organized. There seems to be a company culture that is respectful of questions and knowledgeable of the products and services being sold. More
Service person always does their best to provide kind, fast and accurate information to customers. fast and accurate information to customers. More
Excellent service and great customer support Always fast appointments, and loaner car almost always available. fast appointments, and loaner car almost always available. More
Expensive repair on a vehicle w/only 52k miles. Scott made the unfortunate repair process tolerable. His continuous updates were appreciated. Scott is why I continue to use BMW of Bakersfield for s Scott made the unfortunate repair process tolerable. His continuous updates were appreciated. Scott is why I continue to use BMW of Bakersfield for service/repair. More
BMW of Bakersfield went above and beyond on our first scheduled maintenance. They took care of a cosmetic issue that we didn’t notice when we took delivery of the car but we knew the blemish had to have scheduled maintenance. They took care of a cosmetic issue that we didn’t notice when we took delivery of the car but we knew the blemish had to have been there prior. The customer service rep took care of the issue no questions asked. Very satisfied with service we received. More