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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
740 Reviews

740 Reviews of BMW of Bakersfield - Service Center

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August 13, 2024

Service advisor was super quick, efficient and friendly. I had a busy day and the drop offf and pick up went smooth with little to no wait. More

by lknopf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Amanda always provides excellent service. She keeps me updated via texts and with videos of the BMW service team that was provided.. More

by KWTHOMPSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sutton
August 13, 2024

Great service friendly, and took care of all my needs Clean and repaired on my first visit More

by BakersfieldBrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Sam is amazing advisor and has great customer service. I recommend bmw to all my family and friends More

by WISAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Prompt, really care about their customers, polite - all the things that so many American firms do not understand. More

by H. Dennis Beaver Esq.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

The service staff are always good to work with. Had to bring my car back for the same issue a couple of times - hopefully the problem has been corrected. More

by DINA4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

The service was excellent and completed in a timely manner. The service facility was very clean, had plenty of refreshments while waiting, and the staff very polite. More

by rogers.john.pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Scott was great and made the service process very easy. Everything was completed the same day and my vehicle was ready when promised. More

by ChadB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Great customer service, prompt service and they also have great deals they follow thru everything they said they will do More

by reuriah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Scott truly helped me out when I was so stressed out about my car, made me feel at ease & truly did a wonderful job figuring out the problem, thank you to the service dept. mechanic who worked on my car More

by m.sarabia1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saija Sarabia
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