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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
741 Reviews

741 Reviews of BMW of Bakersfield - Service Center

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August 17, 2024

Service department was very friendly and helpful. The service agent for it being early was chipper and had a smile. All the service department greeted me as I walked in. Keep up the awesome work!! More

by norms63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Truly amazing starting with the first to the last person that helped me. I’ve been a customer for many years More

by NICKA1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver great!!
August 16, 2024

I was told when I dropped off my car at 7:30 am that I would receive updates on the service. At 3:30 pm I had to call because had not received any information about my car. More

by KATHYHERRERA7088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Scott is the best! He's very seet and takes the time to explain everything to me. He goes the extra mile, which is extremely hard to find these days. More

by CALGUNITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Had to come back twice because the part was wrong. Scott made it up to me by fueling my car, and detailed it. I live 2 hours away, so this was a very nice gesture. More

by mark.crocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Sam made sure my service was done quick and efficiently. Made the pick up process easy and I like video inspection they send you about the car. More

by philhowardb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Scott Sutton is very well vexed in what he does. He is a great asset and a great person to work with More

by NANA_KAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

I appreciation the great service I receive whenever I have my BMW serviced at BMY of Bakersfield. Roger is amazing! More

by AVERY.ALAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Gets the job done ! ! Great service Shuttle available!! Got My G20 Rite Roger Took Care Off Everything in the service Department! More

by daniel94tenorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

First time visit wait long time in a car and there’s only one car in front and no one helped me. But when I went 2nd day they helped me More

by Jaswinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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