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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
580 Reviews

580 Reviews of BMW of Bakersfield - Service Center

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June 19, 2024

Friendly, professional, and caring staff. Wonderful General Manager who cares about customers and puts customers needs above all others. Thank you Jim L. More

by mohoss0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
June 19, 2024

Excellent service done in a timely manner. Couldn't have asked for more!! I'll be back! More

by FENTONMAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
June 19, 2024

The service was prompt and professional. The technician fully explained the repairs and costs and kept us updated on the timeline for repairs. More

by HEIDAMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Service
June 19, 2024

Service dept was excellent. Easy to schedule appts. Had me in and out at promised time and our service advisor, Scott, was friendly and very helpful . More

by KIMH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in the service dept
June 19, 2024

I'm always treated very well by all of the staff on every visit. I feel like one of the family there. More

by DINA4
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
June 19, 2024

Service was great! Scott did an excellent job taking care of my BMW. Very pleased!! More

by MARCOSTANG01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
June 18, 2024

They are open on Saturday's now. Came in last Saturday for 10:15 oil change. Had the car back by 1130 ish. Very pleased with the service and speed of the appointment. Had my BMW for More

by CARDINAL4EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in Service Dept
June 16, 2024

Sam was great to work with. She arranged a loaner and kept me informed of the status of my car. My only issue was that my check engine light came back on after I picked up the c More

by bethelhindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
June 16, 2024

The workers and staff did amazing. I thank them for all thier help. I was really informed on everything More

by KEVINPARNELL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pleitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Great customer service , professional and fast. All service required done properly. Very happy Thank you More

by kennyjouda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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