BMW of Bakersfield - Service Center

The service is great. the people from owner, manager, to service are all excellent and professional the people from owner, manager, to service are all excellent and professional More

Scott is smart, kind, knowledgeable, and very helpful. I would recommend him to everyone I know, I would recommend him to everyone I know, More

SCOTT IS THE BEST OF BEST. I FEEL HE GOES OUT OF HIS WAY TO MAKE SURE EVERYTHING GETS DONE TO YOUR CAR AND KEEPS YOU INFORMED WITH DETAILS FOR THE FUTURE SERVICE VISITS THAT MA I FEEL HE GOES OUT OF HIS WAY TO MAKE SURE EVERYTHING GETS DONE TO YOUR CAR AND KEEPS YOU INFORMED WITH DETAILS FOR THE FUTURE SERVICE VISITS THAT MAY BE NEEDED. HE ALWAYS GREETS YOU WITH A SMILE. More

Scott is the best They take good care of their clients Very thorough in their job Very thorough in their job More

Denying warranty claims without providing any actual proof of why they are denying it and just saying it wont be covered proof of why they are denying it and just saying it wont be covered More

Service advisor did not help me at all. I called him and it took him about four hours to called back . I called him again about an issue never got back from him, I wen to the dealer to talk I called him and it took him about four hours to called back . I called him again about an issue never got back from him, I wen to the dealer to talk to him. More

Great dealership, great advisors, work done in a fast paced manner. I was shown videos of what’s wrong with the car and I got to see what they fixed. Really great experience for me paced manner. I was shown videos of what’s wrong with the car and I got to see what they fixed. Really great experience for me More

Exceptional customer service. Amanda was so helpful and patient with me! Thank you for being kind and understanding… Amanda was so helpful and patient with me! Thank you for being kind and understanding… More

Amanda is the best service representative she always delivers the best customer service to customers delivers the best customer service to customers More

They have improved their attitude, behavior and service significantly in recent months that I appreciate it. significantly in recent months that I appreciate it. More