Back

BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
741 Reviews

741 Reviews of BMW of Bakersfield - Service Center

Sort by
September 11, 2024

He truly shows concern for the client and wants to make sure we are happy! Need more like him! More

by beltorres1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

As always the service was excellent. Everything that was promised was delivered. Scott Sutton was most professional. More

by EODONNELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Poor customer service. I was promised a service would be completed and it was not. I spoke with service manager and he assured me it would be completed and it still was not More

by ASHANTI_BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Excellent service personal and professional attention. Always on time for more than 10 years Very pleasent More

by josemsoto47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Every one really nice, in sales or service, Amanda in service will always listen to the problem and try her best to solve it More

by Jangmohan Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Nice staff, good service fast service friendly personnel and clean building. Thank you kindly for a overall excellent service! More

by CoolCat1isback&
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Roger at BMW Bakersfield is the very best at making his loyal customers feel special and spoiled..Everyone at Bakersfield. BMW offers service second to none. More

by LIANA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shady Roffael
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Very friendly agent and quick service. Everything was explained thoroughly. They have the best hot chocolate:) More

by YEJILEE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

The service department was excellent and met all of my needs. Roger has been my service advisor for many years and is always outstanding. More

by AARONE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Took my vehicle in for maintenance and Roger was our service adviser and was the best. So helpful and explained everything very well. More

by yesenia_olivares17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
39
...