BMW of Bakersfield - Service Center

I am consistently impressed by the exceptional attention and service I receive. The customer service is outstanding, and every interaction with BMW has been smooth and enjoyable. I believe Roger plays a sig and service I receive. The customer service is outstanding, and every interaction with BMW has been smooth and enjoyable. I believe Roger plays a significant role in maintaining this high standard of excellence. Thank you for your hard work, dedication, and for always resolving my concerns. More

Friendly people and they accommodate you with a rental which comes very handy when you have to work. which comes very handy when you have to work. More

I received prompt service. A loaner vehicle was provided. The video from the service person was informative and helpful. The service rep, Roger kept me informed and went the ex A loaner vehicle was provided. The video from the service person was informative and helpful. The service rep, Roger kept me informed and went the extra mile to meet my needs. Thanks More

Great service- straightforward process, I drive 2 hours away just so they can work on my bmw. Customer service! away just so they can work on my bmw. Customer service! More

Sam was awesome. She told me what services my car needed. Told me how much it would cost. Got several videos of my car. A few hrs later my car was ready for pick up. She told me what services my car needed. Told me how much it would cost. Got several videos of my car. A few hrs later my car was ready for pick up. More

best advice and service in kern county ! i have been using them for over 7 years ! i have been using them for over 7 years ! More

My interaction with Scott Sutton whether on the phone or in person has always been very professional and always a pleasure to work with him! in person has always been very professional and always a pleasure to work with him! More

Scott is very nice. He updated, texted me the whole processed until I picked up my X3. The only problem - when I got home there was scratches on my front hood. I went ba He updated, texted me the whole processed until I picked up my X3. The only problem - when I got home there was scratches on my front hood. I went back the following day and they tried to remove the scratches but some are deep and I can still see them. I'm disappointed that they didn't handle this correctly. More

Amanda was a pure professional. She was attentive, helpful, and on target in renting us a vehicle that we needed to drive to San Diego. When the car was done a week later she coordi She was attentive, helpful, and on target in renting us a vehicle that we needed to drive to San Diego. When the car was done a week later she coordinated a BMW delivery on a flat bed to San Diego, some 200 miles away. Thank you BMW Bakersfield, for a job well done! Larry Twomey Point Loma, California More

Sam was great to work with, all of my needs were met and addressed professionally And quickly! addressed professionally And quickly! More