BMW of Bakersfield - Service Center

Best automotive service I’ve ever had. Treat every customer like they are important. Friendly, responsive, prompt service. Considerate of your time and needs. Accurate quotes before your c Treat every customer like they are important. Friendly, responsive, prompt service. Considerate of your time and needs. Accurate quotes before your car is serviced. Car is ready when estimated. Special shout out to Sam! She is the best!!! More

Scott was able to squeeze me in at the last minute and secure a loaner while my car was being looked at. He’s the best! secure a loaner while my car was being looked at. He’s the best! More

Very nice staff also very clean inside and helpful in what ever concerns you have, what ever concerns you have, More

BMW service department communicated every step of way. They great about taking a care my quickly in an emergency situation. They great about taking a care my quickly in an emergency situation. More

Excellent service from Sam. Got to wait 2 days for routine maintenance and wheel alignment. Video feed is awesome. But not sure that will dealy the service. Otherwise, everythin Got to wait 2 days for routine maintenance and wheel alignment. Video feed is awesome. But not sure that will dealy the service. Otherwise, everything seems to be smooth. Unfortunately, when I got home, I found a small dent in passenger side rear door. Could be from anything. Cannot blame the dealer for that. More

Fast friendly service with great turnaround time of my vehicle. Everything was done as expected. vehicle. Everything was done as expected. More

As always, a great service experience from BMW of Bakersfield and service advisor Scott Sutton. I always appreciate Scott’s excellent communication, and I really like the “video tour” they send me d Bakersfield and service advisor Scott Sutton. I always appreciate Scott’s excellent communication, and I really like the “video tour” they send me documenting the technician’s inspection results of the mechanicals of my BMW.. More

Scott is always great to work with and the work was done same day. Car was washed as well. same day. Car was washed as well. More

I felt there was good communication about what my car needed to have done and my car was completed at the time I needed it by. needed to have done and my car was completed at the time I needed it by. More

The service is excellent every time I go and Rojer's attention is truly wonderful. attention is truly wonderful. More