BMW of Bakersfield - Service Center

Scott has provided great service for several years. The process was smooth and timely. Scott is always wearing a smile and keeps me informed during the service appointment. I also want to thank Aman The process was smooth and timely. Scott is always wearing a smile and keeps me informed during the service appointment. I also want to thank Amanda who has been very helpful and kind. I have also had Amanda as my BMW advisor for quite some time. Scott and Amanda are greatly appreciated. More

It was a pleasure having to work with Roger Lara. He made sure the my repairs were taken care of. I appreciated him and the mechanics involved. He made sure the my repairs were taken care of. I appreciated him and the mechanics involved. More

Very nice dealer and people, clean and cool, lots of inventory, customer service is constantly in comunicating with client inventory, customer service is constantly in comunicating with client More

Fast, response on working on car, like the videos of under carriage rear and front Respectful, give Samantha good standards. under carriage rear and front Respectful, give Samantha good standards. More

Service was easy and hassle free. Sam and Roger (service advisor) are both amazing! Loved this dealership! Sam and Roger (service advisor) are both amazing! Loved this dealership! More

Amanda was excellent! Unfortunately my warranty didn’t cover all of the labor that was charged so I did have to come out of pocket an extra $299. Not bmws fault wish I had Unfortunately my warranty didn’t cover all of the labor that was charged so I did have to come out of pocket an extra $299. Not bmws fault wish I had a survey for them but again Amanda and bmw were excellent! More

I can always count on the best service and I never have to worry about the quality of the work being done. very courteous and helpful group. to worry about the quality of the work being done. very courteous and helpful group. More

Outstanding customer service & attention to detail! ! Attentive and responsive. Amazing dealership and well trained staff. ! Attentive and responsive. Amazing dealership and well trained staff. More

We have had 8 BWW’s since 2011 and have had nothing but the best customer service. the best customer service. More

I love the service crew. Sam is so great and always updates me and give me explanations. Sam is so great and always updates me and give me explanations. More