BMW of Bakersfield - Service Center

Newly purchased JCW MINI and first time at this dealership. Roger and the folks treated me wonderfully and gave my car a thorough inspection. I will be bringing my cherished JCW back to BMW of Bake dealership. Roger and the folks treated me wonderfully and gave my car a thorough inspection. I will be bringing my cherished JCW back to BMW of Bakersfield for all my services. More

Loved the discount. Also I really appreciate how they provided transportation for me so that I wouldn’t have to sit and wait for my car. I was also very happy with ho Also I really appreciate how they provided transportation for me so that I wouldn’t have to sit and wait for my car. I was also very happy with how they washed my car. More

They were very fast to respond to my service needs. I was very impressed the way they handle my situation. Also Mazen was always active when i needed a question answered. I will be discussing with him I was very impressed the way they handle my situation. Also Mazen was always active when i needed a question answered. I will be discussing with him a trade or a purchase soon. More

Excellent Customer service. Appreciate the honest expertise and quality work. Also like the inspection video sent to me. Appreciate the honest expertise and quality work. Also like the inspection video sent to me. More

The to the dealership went very well. they were quick to meet us at the vehicle. very courteous. Good interaction with Samatha. showed us to the waiting room. watched the local news while they were quick to meet us at the vehicle. very courteous. Good interaction with Samatha. showed us to the waiting room. watched the local news while waiting on service. Good experience. More

Very clean, organized and great customer service. They provided me with a loaner, which I'm very greatful. They provided me with a loaner, which I'm very greatful. More

I have always had great service here, however, the ‘no-loaner policy and a miscommunication about the work to be performed led to a less than ideal experience. ‘no-loaner policy and a miscommunication about the work to be performed led to a less than ideal experience. More

Very friendly and on top of the work. Scott was great to work with. So was Sam sales manager extremely customer oriented Scott was great to work with. So was Sam sales manager extremely customer oriented More

Bmw is the best customer service in Bakersfield! The staff is very friendly and professional! I've never had any problems getting my vehicle serviced in a timely manner. The staff is very friendly and professional! I've never had any problems getting my vehicle serviced in a timely manner. More

Scott is a great advisor and he has immense knowledge about servicing issues. The servicing is on time about servicing issues. The servicing is on time More