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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
641 Reviews

641 Reviews of BMW of Bakersfield - Service Center

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November 25, 2024

We’ve been having our BMW’s serviced here for almost twenty years. We love their customer service. More

by HIPPYDAVE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Overall excellent service. Responsive. Good communication. Called with updated findings and was upfront with total costs. More

by CHOUYANG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Scott is always very thorough. He keeps me updated and lets me know if there are any necessary changes to the original plan. More

by YMCHAMBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Sam always does a great job and continues to exceed my expectations with outstanding service and communication. More

by churst
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

The service was great and fast! My advisor Mr. Lara was very friendly and helpful. More

by YI_NUNEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

People at this dealership know that owners of BMW’s expect a certain level of service and these People deliver. More

by billthomasllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pleitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shady Roffael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

This was my first time dealing with Samantha at the service department. She was super helpful with the entire process from the moment I dropped it off to when I picked it up. She kept me in the loop on More

by YESENIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

It’s always a pleasure coming here. Samantha is really lovely and professional. Overall good service. More

by KMBSUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Love the pickup and delivery to my house. My schedule was really tight and this service helped a lot! More

by DIANE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Roger was informative about the process in putting in a new windshield. Very friendly dealership and efficient. More

by VJA2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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