BMW of Bakersfield - Service Center

The overall experience was smooth and efficient. We really liked the video inspections that shows if the car has any issues. Sam was very nice and professional! We really liked the video inspections that shows if the car has any issues. Sam was very nice and professional! More

Roger was a big help to me. I was happy with the speed in which my vehicle was ready. I was happy with the speed in which my vehicle was ready. More

The service was great as always and the inspection video was great as well. Thank you. was great as well. Thank you. More

Dealership is friendly, helpful and knowledgeable. Any questions were always addressed in honesty and were helpful. Any questions were always addressed in honesty and were helpful. More

Samantha in service was the best. I highly recommend dealing with her for any service needs. Thanks again Samantha. I highly recommend dealing with her for any service needs. Thanks again Samantha. More

They know a job very well Scott is very professional So is Amber keep up the good work is Amber keep up the good work More

So everything went well up until I left the lot and I had a flat tire on my right rear. This was after the service advisor telling me that I needed new tires and it would cost me $2000 and I said I would hol a flat tire on my right rear. This was after the service advisor telling me that I needed new tires and it would cost me $2000 and I said I would hold off on that for now. So conveniently I had a flat tire once I left the lot and I did not turn my car in that way. Needless to say I went somewhere else to get new tires and they was much cheaper than $2000. I don’t appreciate being fooled with and tricked into buying new tires it’s tacky and it’s petty and you guys should do better to your clientele More

Scott in Service is the BEST! He has been my service advisor for years and always does and excellent job. He is kind, respectful, amazing at what he does. AND, always explains He has been my service advisor for years and always does and excellent job. He is kind, respectful, amazing at what he does. AND, always explains things in terms that I can understand. A 5 Star review because of Scott! More

The maintenance department is awesome. From the time you drive in they will attend to your needs any get your problem solved as quick as possible. From the time you drive in they will attend to your needs any get your problem solved as quick as possible. More

My service advisor, Amanda, was excellent and address all of my concerns. My vehicle was ready when promissed and was sparkling like new. Thank you! of my concerns. My vehicle was ready when promissed and was sparkling like new. Thank you! More