BMW of Bakersfield

Like family I can’t stress enough how much Elie has done for me during this process. He would check up when I got in my accident with my first i3 and searched the I can’t stress enough how much Elie has done for me during this process. He would check up when I got in my accident with my first i3 and searched the whole time to find me the exact one I wanted next! Elie truly is “like family” More

Lovely My husband & I have purchased three cars from the BMW of Bakersfield because they have an amazing team. Everyone there from finance, manager, service My husband & I have purchased three cars from the BMW of Bakersfield because they have an amazing team. Everyone there from finance, manager, service department, & especially the salesman Elie have made our experience beyond outstanding. They go over & beyond the expectations to make sure we are always satisfied. They truly make sure you feel like family & not just a paying customer. You can actually walk out of their dealership not feeling bad. More

Beyond enjoyable! Everyone was absolutely great! In customer service you have to be able to adapt to who you’re talking to. We were able to be ourselves laughing and jo Everyone was absolutely great! In customer service you have to be able to adapt to who you’re talking to. We were able to be ourselves laughing and joking the whole time. I can not recommend BMW of Bakersfield enough. Go see Fancy! And yes that’s her real name lol More

A Dealership with Integrity The people of BMW of Bakersfield played an essential factor in our consideration for purchasing our vehicle. Upon arrival, when we stepped out of our The people of BMW of Bakersfield played an essential factor in our consideration for purchasing our vehicle. Upon arrival, when we stepped out of our car and began walking the lot, we were given time to look around for a minute or two and chat, and then we were warmly welcomed and greeted with friendliness and courtesy. When we explained our wants, they were met. We were engaged with integrity, not pressure or greasy sales tactics. We arrived later in the afternoon on a Sunday, and even though our questions were many, every question was answered and they took the time explain things to our complete understanding. The BMW team that we worked with stayed with us until the sale was complete, which was way passed closing time. They extended to us a few niceties that felt like things that they would only offer to 'family.' This world we live on is not a perfect place, so a couple of hiccups that were had, were quickly ironed out and taken care of so that we were smiling again. They took care of us quickly, with genuine concern, and treated us with respect and integrity. We are proud owners of our mini and would absolutely, hands down, give BMW of Bakersfield solids. If you are looking for authentic, BMW is your Dealership. More

Great experience We have 3 BMW 's and we always go to Bakersfield BMW. All the employees are friendly and show concern about our comfort, and any other needs we may ha We have 3 BMW 's and we always go to Bakersfield BMW. All the employees are friendly and show concern about our comfort, and any other needs we may have. Always a great experience whether buying or having a vehicle serviced. More

Excellent staff to work with in all departments! I would highly recommend the BMW of Bakersfield dealership. All team members were attentive, personable and service oriented. From sales , finance and I would highly recommend the BMW of Bakersfield dealership. All team members were attentive, personable and service oriented. From sales , finance and technical support your staff was supportive and gracious . Thank you for a wonderful experience ! More

Carolyn of the service department I am writing to express our wonderful service experience that Carolyn provided. She was extremely helpful, compassionate and knowledgeable. She truly I am writing to express our wonderful service experience that Carolyn provided. She was extremely helpful, compassionate and knowledgeable. She truly is an asset to your team. Our BMW X3 had been at the Visalia location shop for over 3 weeks due to an engine replacement. We picked it up this morning and were on our way from Visalia to San Diego when we were in Delano the service light came on. We were extremely frustrated after just picking up the car. When we came to your Bakersfield location, Carolyn immediately helped us by contacting the Visalia location so she could access the situation correctly and get all the information firsthand. Knowing that we were on a time constraint she helped us with our options for rental cars (even speaking with the CarMax representative) if that was going to be needed. We just really appreciated that Carolyn was so kind and helpful. She went above and beyond. We will definitely be back for all our service needs! More

Great service! Great and friendly atmosphere. Very welcoming and professional. Would recommend all of my family members to this dealership and send them straight to Great and friendly atmosphere. Very welcoming and professional. Would recommend all of my family members to this dealership and send them straight to Damien Lopez. More

Customer Service at It's Finest! I always enjoy taking my car in when necessary because I know I will be treated with respect. My car's needs are immediately addressed and any questi I always enjoy taking my car in when necessary because I know I will be treated with respect. My car's needs are immediately addressed and any questions I have are answered in a timely manner. Taking my car in for service is always a positive experience. More

It was great BMW has the best customer service ever.😘 BMW of Bakersfield they really care about there customer. These great people help me today Elie Jamai and Christopher Faulkner and Fancy Melissa Morov BMW of Bakersfield they really care about there customer. These great people help me today Elie Jamai and Christopher Faulkner and Fancy Melissa Morovich work together and made me feel like family. I would recommend more of my friends and family to shop at your beautiful store. More