BMW of Bakersfield

Our sales consultant Elie has been nothing short of professional , dedicated and committed to meeting our car buying needs as well as providing exceptional service he is the reason we come back this is professional , dedicated and committed to meeting our car buying needs as well as providing exceptional service he is the reason we come back this is our 4th purchase . More

My experience with Jim, Daniel, Mazen and Roshan was spectacular! They were patient and very friendly. spectacular! They were patient and very friendly. More

Worst experience I am an out of state buyer. We explained we would pick up car in trailer and register in our home state. All they had to do was send information to our DMV instead they register We explained we would pick up car in trailer and register in our home state. All they had to do was send information to our DMV instead they registered it in California now I have to go through all kinds of paperwork to get it registered in my home state. More

Service Department saved me over $4,000 by appealing to BMW to cover cost of an "out of warranty" ac compressor. Worked with sales department to provide a loaner when standard wait would have been over 1 BMW to cover cost of an "out of warranty" ac compressor. Worked with sales department to provide a loaner when standard wait would have been over 1 week. Kept me on the road and delivered the car back in perfect working order, washed and shining like new. More

Good guys, and immediately answer. So sad 😞 I’m not dealing with your offer. I tried to trade my RAV4’17 (35,000 miles) with Bmw’15 (77,000 miles) dealing with your offer. I tried to trade my RAV4’17 (35,000 miles) with Bmw’15 (77,000 miles) More

Bought a used M240 from them at the end of January 2021. It's now June 06, 2021 and I still have not received the title for the car so I cannot register it in my state. (I wired full payment in cash for i It's now June 06, 2021 and I still have not received the title for the car so I cannot register it in my state. (I wired full payment in cash for it.) They keep promising me they have done what they can, and you would think as a BMW dealer they would know how to get a title to me. In the meantime I get to drive the car illegally and hope I don't get pulled over. Hopefully someone at BMW will see this and help them get their act together. More

Service department is clueless, brought my car in and they couldn't figure out what was wrong with it or fix it yet handed me a bill for over $500. Literally did nothing to the car and hand me a bill? I they couldn't figure out what was wrong with it or fix it yet handed me a bill for over $500. Literally did nothing to the car and hand me a bill? I understand diagnosing the issue but if you aren't smart enough to figure out the problem then don't charge people just to try... More

Service department was less than attentive. Had to be proactive the entire time. Was given the wrong information by them when pick you my car, but was met with an irritated sales manager rather than a he proactive the entire time. Was given the wrong information by them when pick you my car, but was met with an irritated sales manager rather than a helpful solution. Didn’t regret buying my 4th BMW from another dealership. More

Service is slow. Took vehicle in for 9:45 am scheduled oil change. Its 3:10pm, and still waiting. I text service advisor to at 12:26pm, was told the tech was out to l Took vehicle in for 9:45 am scheduled oil change. Its 3:10pm, and still waiting. I text service advisor to at 12:26pm, was told the tech was out to lunch and vehicle would be ready at 1:45pm, then for a wash. Almost five and a half hours later, still waiting. Ridiculous More