BMW of Bakersfield

On this occasion, Sam was my service rep. She was professioinal, friendly and kept me in the loop. It should also be noted that Roger and Scott also consistantly provide OUTSTANDING custome She was professioinal, friendly and kept me in the loop. It should also be noted that Roger and Scott also consistantly provide OUTSTANDING customer service.. All 3 are the kinds of employees that encourage customer loyalty. They should all receive recognition for their excellence. More

Everyone was helpful and professional. The drop off and pick up was seamless and all of my questions were answered. The drop off and pick up was seamless and all of my questions were answered. More

The original work agreed upon was completed in a timely manner. It took longer than anticipated to complete installation and balancing of new tires. manner. It took longer than anticipated to complete installation and balancing of new tires. More

Check in with Amanda was fast and courteous. Repairs were made timely, and we got our car back clean and operating correctly. Repairs were made timely, and we got our car back clean and operating correctly. More

I have had a great experience with the BMW Bakersfield with my scheduled appointments. The staff is great, Amanda and Roger in the Service department are very professional and care about the service that with my scheduled appointments. The staff is great, Amanda and Roger in the Service department are very professional and care about the service that they provide to the customers. They keep you informed with updates by phone or text messages. My service was completed on time. More

Best car shopping experience. Very courteous and helpful to make a decision. Would recommend to friends and families without any hesitation. Very courteous and helpful to make a decision. Would recommend to friends and families without any hesitation. More

Great Service provided by Roger in the service department.. my BMW I4 needed a heater repair he made it easy and quick return my heater works great now! department.. my BMW I4 needed a heater repair he made it easy and quick return my heater works great now! More

Great service always and all the time. I will see you again next year. Xx I will see you again next year. Xx More

My overall experience was great. I called first speak with Jose Ramirez got a price for the vehicle, then I come directly to see it in person. The sales person Motar Ali help me out I called first speak with Jose Ramirez got a price for the vehicle, then I come directly to see it in person. The sales person Motar Ali help me out showed me the vehicle answered all my questions, then we went right in and did the paperwork with the finance department I couldn’t remember the person name but everything was done I was in and out in very quickly seeing that over the past encounter with other salesman in different dealerships I have had to wait for hours. So overall I was pretty pleased. More

Scott was great! He greeted me by name and provided me with a loaner car which was great because I had several errands to run. My car repair was completed in a time He greeted me by name and provided me with a loaner car which was great because I had several errands to run. My car repair was completed in a timely manner. More