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BMW of Bakersfield
Bakersfield, CA
839 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 839 reviews
January 05, 2025
Mazen was knowledgeable, professional and friendly. Roshan Daniel was kind and efficient. The product specialist was exceptional and did a great job explaining all the technology in the vehicle. Overal Roshan Daniel was kind and efficient. The product specialist was exceptional and did a great job explaining all the technology in the vehicle. Overall, a great experience. More
by josephcummins49
Verified Customer
January 05, 2025
Great friendly service. Keep me up to date with progress while I waited. Will come back for service again. Keep me up to date with progress while I waited. Will come back for service again. More
by stat6666
Employees Worked With
January 04, 2025
Dropped off car for oil change at my 9:15am appt and car wasn’t ready until 5pm!!! This appt was not communicated very well unlike all my other appts. I was told my car would be ready by 12pm, but nope!!! wasn’t ready until 5pm!!! This appt was not communicated very well unlike all my other appts. I was told my car would be ready by 12pm, but nope!!! More
by tymadcourt
Employees Worked With
January 04, 2025
Scott is fantastic - he truly embodies the meaning of customer service which is so hard to find anywhere these days. customer service which is so hard to find anywhere these days. More
by AA
Employees Worked With
January 04, 2025
Impeccable customer service, very friendly and knowledgeable. I am so glad I chose Bakersfield BMW knowledgeable. I am so glad I chose Bakersfield BMW More
by REDDIGEX
Employees Worked With
Other Employees :
Tom Bridges
January 04, 2025
Very friendly Very responsive Car was serviced faster than I expected Even offered to wash my car than I expected Even offered to wash my car More
by STEVEN95
January 04, 2025
They did great. No problems and Sam the service rep was very professional. Had new brakes installed and that went fine No problems and Sam the service rep was very professional. Had new brakes installed and that went fine More
by HAYANDHOTDOGS
Employees Worked With
January 04, 2025
Everyone was kind, respectful, and professional. They took excellent care of my car, kept me updated throughout the process, and made sure all my concerns were addressed. Great experience overall! They took excellent care of my car, kept me updated throughout the process, and made sure all my concerns were addressed. Great experience overall! More
by Brandon Nelson
Employees Worked With
January 03, 2025
Riger was very friendly and helpful! I was quickly given a loaner vehicle and my original car was checked and finished that same day. Great service! I was quickly given a loaner vehicle and my original car was checked and finished that same day. Great service! More
by M.SGHERZI
Employees Worked With
January 03, 2025
I have been with BMW of Bakersfield since 2008. Customer service has always been exceptional! Jim, Scott, Amanda, Mazen. Always a pleasant experience! Customer service has always been exceptional! Jim, Scott, Amanda, Mazen. Always a pleasant experience! More
by KWTHOMPSON0
