Back

BMW of Bakersfield

Bakersfield, CA

4.7
839 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
Contact Dealership

5400 Gasoline Alley Dr

Bakersfield, CA

93313

Directions

By Type

Showing 839 reviews

January 09, 2025

Return Email or call back did not happen, had to reach out to the sales manager More

by ROBERT.GEMIGNANI
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mike,anguiano
January 09, 2025

I have always received excellent service from everyone I have dealt with at this dealership. More

by DINA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel
January 08, 2025

Well, I can't really give you a good rating as I have no idea who you all are and why you are emailing me. Seems you can't verify email addresses you put in your system More

by ELIAS5
Recommend Dealer
No
Employees Worked With
Elie Jamal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

ELIAS5 responded

You would think my review would be cause for action from DealerRater. Think again.

Jan 28, 2025 -

BMW of Bakersfield responded

I'm sorry we sent you a request, we didn't mean to bother you, we will update our records, Thank you

January 08, 2025

I have worked with BMW of Bakersfield for a few decades and have not once been disappointed with the people, service and, of course, the cars. My experience with the service department has always been po More

by phil.fontes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Sam was great and communicated very well. We appreciate the wonderful customer service. We know we are in good hands. More

by SCOTKIMBLE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

BMW Bakersfield provides excellent customer service, timely repair, professional installation, knowledgeable insight and excellent communication. Thank you for providing several years of expertise! More

by carchuleta5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Super fast service, also appreciate the communication throughout my service needs! Thank you for your great service More

by DIR817.DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Sam in service is the best. She makes everything so easy and nothing is a hassle. More

by Shawncull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Emmanuel was very friendly and helpful. My car was serviced and a few more items were replaced. . I received my car in a timely fashion. More

by STARBUCKJENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
January 06, 2025

Excellent thank you. Staff was professional and helpful and attentive to our needs and questions. More

by EJHIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
6
...