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BMW of Bakersfield

Bakersfield, CA

4.7
1,007 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,007 reviews

May 05, 2025

My service advisor, Sam, was very professional. She kept me informed throughout the service process. More

by akaufman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

The lock was replaced but not working right. I had to go back for a second visit to get it fixed. The issue was resolved and the lock works as intended. More

by DAVIDABBASI777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Leyendecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Clemente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Always good service and excellent customer service. The car is washed and ready for pick up. Amanda is always exceptional. More

by richard@centurynursestaffing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Easy, fast, professional our experience was easy and we didn’t have to wait around. Thanks More

by ermeldoyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Malfunctioning brake light prompt came on several times after several days of performed maintenance. I’m Not happy. More

by EDDIEPERKINS41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Very efficient process all the way through. Highly helpful as to details (e.g., shuttle transport to/ from dealership, making vehicle available for trial) and very fair pricing to consummate t More

by TSTEVENS20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Motar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

I only know the Service Department and the Parts Department but they are both great! More

by MDURKEE21
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javiar - Service Tech
April 30, 2025

Very very very very very very very very very very good very very very nice and good More

by restella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Sam was courteous and kind. She answered my questions and completed the repairs within the estimate. More

by SHANKAR.RAMAN.MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Scott was exceptional! ! I've worked with a lot of dealerships these last few years & BMW is by far the best!! More

by TROYLEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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