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BMW of Bakersfield

Bakersfield, CA

4.7
862 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 862 reviews

September 20, 2024

BMW service department communicated every step of way. They great about taking a care my quickly in an emergency situation. More

by PJABBASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

As always, a great service experience from BMW of Bakersfield and service advisor Scott Sutton. I always appreciate Scott’s excellent communication, and I really like the “video tour” they send me d More

by TKUEKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Scott is always great to work with and the work was done same day. Car was washed as well. More

by DLUNA261203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Fast friendly service with great turnaround time of my vehicle. Everything was done as expected. More

by BZTBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

I am consistently impressed by the exceptional attention and service I receive. The customer service is outstanding, and every interaction with BMW has been smooth and enjoyable. I believe Roger plays a sig More

by JANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

The service is excellent every time I go and Rojer's attention is truly wonderful. More

by joseluisguerrisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Brought the vehicle in without an appointment in the morning for a noise in the frontend had the vehicle back to me by lunch washed and ready for pickup. More

by ksorenson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

I felt there was good communication about what my car needed to have done and my car was completed at the time I needed it by. More

by JANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

That dealership amazing or who is my dealer she is very good employee she help me a lot or explain very well or other employees help me lot and finance advisor he is helpful too all together they are very More

by paramjitk71971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Roush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thiara Harpreet
September 16, 2024

Friendly people and they accommodate you with a rental which comes very handy when you have to work. More

by 1976NERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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