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BMW of Bakersfield
Bakersfield, CA
862 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 862 reviews
September 25, 2024
Experience was easy and smooth. The service staff was friendly and kept me informed throughout the process. I love the video that the tech texted to me showing their assessment. My The service staff was friendly and kept me informed throughout the process. I love the video that the tech texted to me showing their assessment. My service advisor, Roger, was friendly, professional, and kept me aware of what was occurring with my vehicle. More
by RGARNSEY87
Verified CustomerEmployees Worked With
September 25, 2024
Great customer service very pleasant very welcoming very warming very descriptive and very detailed on services warming very descriptive and very detailed on services More
by TONISHAARMSTRONG
Employees Worked With
September 25, 2024
Thank you Roger ! As always you are truly amazing! Always look forward to seeing you !! As always you are truly amazing! Always look forward to seeing you !! More
by LINDAMINTON59
September 25, 2024
Excellent customer service. Easy method of appointment times. Thorough service and dependable quality work done. Easy method of appointment times. Thorough service and dependable quality work done. More
by JLFAHS24
Employees Worked With
September 24, 2024
Scott was able to squeeze me in at the last minute and secure a loaner while my car was being looked at. He’s the best! secure a loaner while my car was being looked at. He’s the best! More
by msmandy34
Employees Worked With
September 24, 2024
Very nice staff also very clean inside and helpful in what ever concerns you have, what ever concerns you have, More
by JOHN.AGUILAR65
September 24, 2024
Best automotive service I’ve ever had. Treat every customer like they are important. Friendly, responsive, prompt service. Considerate of your time and needs. Accurate quotes before your c Treat every customer like they are important. Friendly, responsive, prompt service. Considerate of your time and needs. Accurate quotes before your car is serviced. Car is ready when estimated. Special shout out to Sam! She is the best!!! More
by RMcClain
Employees Worked With
Other Employees :
Service cashier is very kind and friendly!
September 21, 2024
Customer service was great. I appreciated the relaxed atmosphere and the prompt service. Plus, the car I selected is beautiful! I appreciated the relaxed atmosphere and the prompt service. Plus, the car I selected is beautiful! More
by reneewhitney1969
Employees Worked With
September 21, 2024
Really want 15 words minimum. I will do a survey but this is stupid. Really I will do a survey but this is stupid. Really More
by Bill from Bako
Employees Worked With
September 20, 2024
Excellent service from Sam. Got to wait 2 days for routine maintenance and wheel alignment. Video feed is awesome. But not sure that will dealy the service. Otherwise, everythin Got to wait 2 days for routine maintenance and wheel alignment. Video feed is awesome. But not sure that will dealy the service. Otherwise, everything seems to be smooth. Unfortunately, when I got home, I found a small dent in passenger side rear door. Could be from anything. Cannot blame the dealer for that. More
by AKHTOO
Employees Worked With
