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BMW of Bakersfield

Bakersfield, CA

4.7
861 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 861 reviews

September 27, 2024

Scott was amazing! ! He always surpasses my expectations! 100% recommend Scott and BMW’s service department More

by Jose R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Really nice people greet you and the work on my car is always done right the first time. On more then one occasion they've taken care of a secondary issue at no charge. More

by Reilly66190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Amanda a great service representative. I like the video updates from the technicians. In my experience they have been very helpful. More

by TONYMOMOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

I was there for like 10 minutes for a small issue and she took care of it right away. It was very quick fast professional. Amazing experience. More

by cmmathukia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Smooth, careful, good communication and efficient. Willing to work with you to meet your goal and schedule. More

by BLUE_DEVIL119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

I super love! Great help and service dont need to ask for anything they are great on offering everything you may need!!! More

by lore053112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Experience was easy and smooth. The service staff was friendly and kept me informed throughout the process. I love the video that the tech texted to me showing their assessment. My More

by RGARNSEY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

I took my car for an oil change on Monday and later that day the engine check light came on. This is like the 3rd time this has happened. More

by luisafd.2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Cesani
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Friendly staff, professional performers and they will always try to help you out in any situation you might have More

by AKROUSH_SAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Sam was an excellent service advisor. She was thorough and followed through with what she said. More

by garylyond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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