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BMW of Bakersfield

Bakersfield, CA

4.7
840 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 840 reviews

October 03, 2024

Very nice dealer and people, clean and cool, lots of inventory, customer service is constantly in comunicating with client More

by CESANEZ1970
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Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Fast, response on working on car, like the videos of under carriage rear and front Respectful, give Samantha good standards. More

by gabriel95amartinez
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Service was easy and hassle free. Sam and Roger (service advisor) are both amazing! Loved this dealership! More

by DM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Amanda was excellent! Unfortunately my warranty didn’t cover all of the labor that was charged so I did have to come out of pocket an extra $299. Not bmws fault wish I had More

by carmen14hernandez
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

We have had 8 BWW’s since 2011 and have had nothing but the best customer service. More

by RHERNANDEZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

I love the service crew. Sam is so great and always updates me and give me explanations. More

by MARYANNESAMAAN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Shady Roffael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

I can always count on the best service and I never have to worry about the quality of the work being done. very courteous and helpful group. More

by WFWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Pleitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Outstanding customer service & attention to detail! ! Attentive and responsive. Amazing dealership and well trained staff. More

by JDEMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

We visited with Mazen to understand some items with 2025 models...once he understand changes that may be made to the new models we ordered a vehicle from Mazen...everything went smoothly from start to finis More

by JOHN7548
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Buying my car at BMW was by far the best experience in all my years purchasing cars. Your employees are the most efficient and friendly and made it a great experience. Roshan was extremely organized and m More

by aud7849
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TOM BRIDGES
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