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BMW of Bakersfield

Bakersfield, CA

4.7
841 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 840 reviews

October 08, 2024

Service very slow check waiting time 30 minute no body come waste my time too long More

by jagsirs890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Clemente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Amazing place to visit for services! Thanks to Roger! Great atmosphere for business! Highly recommended! More

by JayJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Hi William. How was your experience? Thanks for choosing BMW of Bakersfield, select a rating below to finish your review on DealerRater More

by Bill from Bako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Always great service. The staff is awesome; friendly and very helpful all the time. I would recommend them any time. More

by richard@centurynursestaffing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mosen Vaziri
October 06, 2024

Overall a good, not great experience. I felt our salesman was a little pushy. Haven’t had anyone from the dealership call us to follow up like they told us they would. I really dislike th More

by mitchbonner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Took over 2 hrs for an oil change with an appt The coffee is good More

by SONYABRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Always detailed and they provide very good service. Service advisers are very thorough and keep you posted as to the status of your vehicle. More

by gdpena68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

They are wonderful people and a very nice dealership. Scott is fantastic. They take very good care of me and my car. More

by paulatougas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Scott has provided great service for several years. The process was smooth and timely. Scott is always wearing a smile and keeps me informed during the service appointment. I also want to thank Aman More

by jeanettesmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

It was a pleasure having to work with Roger Lara. He made sure the my repairs were taken care of. I appreciated him and the mechanics involved. More

by WWONGRSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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