Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Bakersfield
Bakersfield, CA
841 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 841 reviews
October 11, 2024
They were very fast to respond to my service needs. I was very impressed the way they handle my situation. Also Mazen was always active when i needed a question answered. I will be discussing with him I was very impressed the way they handle my situation. Also Mazen was always active when i needed a question answered. I will be discussing with him a trade or a purchase soon. More
by kenmarrero
Verified Customer
October 10, 2024
Bmw is the best customer service in Bakersfield! The staff is very friendly and professional! I've never had any problems getting my vehicle serviced in a timely manner. The staff is very friendly and professional! I've never had any problems getting my vehicle serviced in a timely manner. More
by LMENCHACA23
October 10, 2024
Very clean, organized and great customer service. They provided me with a loaner, which I'm very greatful. They provided me with a loaner, which I'm very greatful. More
by toniharris8829
Employees Worked With
October 10, 2024
I have always had great service here, however, the ‘no-loaner policy and a miscommunication about the work to be performed led to a less than ideal experience. ‘no-loaner policy and a miscommunication about the work to be performed led to a less than ideal experience. More
by Suzanne
Employees Worked With
October 10, 2024
Very friendly and on top of the work. Scott was great to work with. So was Sam sales manager extremely customer oriented Scott was great to work with. So was Sam sales manager extremely customer oriented More
by SARA.ARCE35
Employees Worked With
October 09, 2024
I was greeted promptly and advised the 2 cars were ahead of me and a service advisor would be with me as soon as available. Scott introduced himself to me and took my information. Service was completed and of me and a service advisor would be with me as soon as available. Scott introduced himself to me and took my information. Service was completed and I picked up My car later the same day. More
by matkinson1
Employees Worked With
October 09, 2024
Dealership was accurate with estimated wait time, workers were very friendly and knowledgeable! They were able to answer all my questions and help start my new service plan! were very friendly and knowledgeable! They were able to answer all my questions and help start my new service plan! More
by jonathanfrenandez
Employees Worked With
October 09, 2024
Scott is a great advisor and he has immense knowledge about servicing issues. The servicing is on time about servicing issues. The servicing is on time More
by ALBIMATHEW30
Employees Worked With
October 09, 2024
Everyone is always friendly and helpful. Prompt to attend and provide updates as needed. I always feel well taken care of from the sales to the service part. Prompt to attend and provide updates as needed. I always feel well taken care of from the sales to the service part. More
by garciag
Employees Worked With
October 08, 2024
Excellent work, kept me informed. Could use entertainment in the waiting room, maybe some snacks!Scott is very personable and informative! I will definitely come back for service with Could use entertainment in the waiting room, maybe some snacks!Scott is very personable and informative! I will definitely come back for service with him in the future. More
by KRISTIEVANEVERY1770
Employees Worked With
