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BMW of Bakersfield
Bakersfield, CA
840 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 839 reviews
October 24, 2024
I have no faith that your mechanics, which are way overpriced, know what they’re doing. Either that, or you’re intentionally deceiving customers. Neither one is good. I paid for a diagnostic vehicle c overpriced, know what they’re doing. Either that, or you’re intentionally deceiving customers. Neither one is good. I paid for a diagnostic vehicle check and I recd a video telling me everything looks good. Four weeks later I’m back with nearly $4,000 in cost to replace $250 worth of hoses to a reservoir I’d just replaced a few months early: So, I took it to an outside mechanic who explained that hoses are checked for wear and age by looking, feeling,?and movement. Yet, BMW service manager told me there’s no way that they could know that a hose is going to fail until it fails. That’s just not true. I paid for 3 diagnostics in 7 months, yet still had to have my car towed in as none showed wear on any part that failed: 3 useless diagnostic evaluations: I was offered a 10% discount only if I agreed to the 40% plus inflated repairs. Again, I’ve lost faith in your service. When there’s no trust it’s hard to do business with you. My service advisors have been great however. More
by TRILEY02
Verified Customer
October 23, 2024
The experience was very pleasant since everyone who assisted me was very kind to me and the engineer who changed the battery explained to me in great detail the condition of my truck. assisted me was very kind to me and the engineer who changed the battery explained to me in great detail the condition of my truck. More
by RTORRES16
Employees Worked With
October 23, 2024
Roger is top notch service, I have owned several BMWs and Roger is by far the best customer in service! Thanks again! Roger is by far the best customer in service! Thanks again! More
by Em H
Employees Worked With
October 23, 2024
Thanks for the service and for delivering the vehicle back to our place of employment. back to our place of employment. More
by Carlson_alissa
Employees Worked With
October 23, 2024
Had an appointment the staff was vey professional and polite and welcoming.. Thank you for all you hard work! polite and welcoming.. Thank you for all you hard work! More
by JAALANIZ24
Employees Worked With
October 22, 2024
Service representative Amenda: Is very meticulous, courteous, polite, in that she provided me with the utmost customer service while handling all of my car repair concerns, needs which garner an everl courteous, polite, in that she provided me with the utmost customer service while handling all of my car repair concerns, needs which garner an everlasting impression that will allow me to recommend her to family and friends, in my community etc. Best Regards More
by david9271
October 21, 2024
It was great experience once again, picked up my car left the loaner signed all paperwork and off I went .. the loaner signed all paperwork and off I went .. More
by maybelline.grijalva
Employees Worked With
October 21, 2024
Entire staff was great from start to finish. My service manager was excellent! Thank you My service manager was excellent! Thank you More
by robert.bridges
October 20, 2024
Scott was a big help he made my experience very smooth and quicker than I thought. and quicker than I thought. More
by KEISACARRUTHERS
Employees Worked With
October 20, 2024
They were very attentive and worked hard to get us our car in a timely manner! car in a timely manner! More
by LISAMICHELLE0609
Employees Worked With
