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BMW of Bakersfield

Bakersfield, CA

4.7
840 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 840 reviews

October 30, 2024

Amanda was very helpful by getting me in and out and delivering great service that was timely. Also, my car was very nicely cleaned. More

by IEDKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Took for Diagnostic, didn’t top fluids as said. Not happy I won’t take to BmW again. More

by RALUQUE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Clemente
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

The staff was very friendly and helpful. The service was excellent and very quick too More

by CORONAS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Service was prompt and I was updated on status of repairs by Mobil application & text. More

by JORGRDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Elie in sales was great to work with, excellent customer service. Financed the vehicle through BMW Financial Services, monthly came out $200+ more than shown. More

by pinoy73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roshan Daniel
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

I love Scott. I'm happy with the service department! I'm grateful to have my car back! More

by DAWNLBAILEY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

I appreciated the video and the explanation of what was being checked on my vehicle. More

by LUCIEROSE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Everything was great, until when the vehicle was done and time for pick up. There was a bit of chaos, but they had just sold their collision division. So kinda expected to happen. The main office did their b More

by ndknightz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Everyone is always nice and helpful. Scott was great! It is always easy and convenient to schedule my maintenance appointments. More

by JULIEDOMLAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

BMW of Bakersfield goes out of the way to make me feel like family every time I need service. They are simply the best! More

by CRITE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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