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BMW of Bakersfield

Bakersfield, CA

4.7
1,028 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,028 reviews

June 04, 2025

Excellent Service. Friendly greeting from every staff member. Car serviced on time. Will use again! More

by stat6666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Very friendly, helpful, and patient. They are on top of my needs and always find me the best deals More

by HarryM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Enjoyed working with the entire team at the dealership. Everyone was very efficiently handled. Super Happy. More

by Cyrus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Great service great communication good time very nice and understanding and helpful love the lounge More

by STRATEGYALEX27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Knowledgeable, great customer service team, Let me feel as you’re at your own house More

by AKROUSH_SAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

BMW of Bakersfield provides the very best service starting with their friendly welcoming staff to the exceptional technicians. I appreciate being given a loaner while my car is there and picking up a More

by LIANA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Excellent to work with. Steve and Morgan made the process less stressful for me. I enjoyed working with Steve. He definitely has patience I had a lot of questions More

by TERRIBAGNALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

I had a great experience at BMW thanks to Roger! He kept me updated throughout the process while my car was being worked on. It's clear he truly cares about the customer experience. Huge thanks to R More

by yanetb8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Scott was great with keeping me informed as to the status of my vehicle. Thanks! More

by lscman86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

My service advisor Amanda was very helpful in assisting me with my vehicles problem. She thoroughly explained the problem and was very informative. My tech Manuel gave me a review of my car which I appreci More

by baez.dereck1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.