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BMW of Bakersfield
Bakersfield, CA
1,037 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,037 reviews
March 10, 2025
Amanda was most helpful and got me in to get my brake fluid changed the same day My car notified me it was due. She is the best a most helpful service dept person. Always pleasant and knowledgeable, ver fluid changed the same day My car notified me it was due. She is the best a most helpful service dept person. Always pleasant and knowledgeable, very professional. She always sends mea video of the mechanic’s video as he inspects my car. Thank you Amanda More
by BAD-KITTY
Verified CustomerEmployees Worked With
March 09, 2025
Every single time we have dealt with Amanda she gives us horrible costumer service. Someone else had to tell us the status on our vehicle after two hours. He was very apologetic, but Amanda needs a good tal horrible costumer service. Someone else had to tell us the status on our vehicle after two hours. He was very apologetic, but Amanda needs a good talk to or she needs another position. More
by OLIVER.ESPERANZA12
March 08, 2025
Management was horrible, did not care to listen to me. Bought the vehicle with extended warranty for nothing. Bought the vehicle with extended warranty for nothing. More
by srodriguez9373
March 08, 2025
Service writer was great. Video and repair notes were very helpful. Service was completed timely. Video and repair notes were very helpful. Service was completed timely. More
by dblaise70
Employees Worked With
March 08, 2025
Exceptional service. Always very courteous and accommodating. I’ve been a customer for 25 years or more. Always very courteous and accommodating. I’ve been a customer for 25 years or more. More
by JOAN.BENZ
Employees Worked With
March 08, 2025
Sam was awesome! Thank you for explaining and getting the parts as quickly as you did. Thank you for explaining and getting the parts as quickly as you did. More
by GTJJMTATE
Employees Worked With
March 08, 2025
Scott has always been very professional, honest and thorough. I always appreciate him and his feedback. thorough. I always appreciate him and his feedback. More
by saxena_nish
Employees Worked With
March 07, 2025
Great customer service from Amanda. I appreciate her helpful care, she went above and beyond. I appreciate her helpful care, she went above and beyond. More
by mclean6227
Employees Worked With
March 07, 2025
Roger was amazing! Always welcoming and takes good car of my vehicle. Being provided a loaner for the day makes taking my car in for service so much easier. And it l Always welcoming and takes good car of my vehicle. Being provided a loaner for the day makes taking my car in for service so much easier. And it lets me test the new features as I am looking for a new car. Thank you Roger More
by ATHRASHER1
Employees Worked With
March 06, 2025
Amanda Didonis as always had my brake fluid change d and my windshield wipers replaced in a timely manner. She is the best service rep at Bakersfield BMW. She always makes me feel welcome and is really t my windshield wipers replaced in a timely manner. She is the best service rep at Bakersfield BMW. She always makes me feel welcome and is really the best service person . Bakersfield BMW is the best dealership . More
by BAD-KITTY
Employees Worked With
