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BMW of Bakersfield

Bakersfield, CA

4.7
962 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 962 reviews

February 10, 2025

I can’t thank Elie enough for going above and beyond to help me find my car. I was feeling completely lost and frustrated, but he showed up with a positive attitude, patience, and a real willingness to h More

by amarshahla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romario
February 07, 2025

Very polite, helpful, efficient. the video showing the leaky struts was helpful, as well as the video showing the wear on the rear tires and explaning why alignment was needed, And More

by KIM.SWETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maldonado, (sorry his first name escapes me at the moment)
February 07, 2025

Fast, efficient, and friendly. Great experience! Can’t speak highly enough about the whole team. More

by GIANTSFAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Maldonado
February 07, 2025

Always prompt to greet you. Always prompt in returning the vehicle to you. Timelines provided are always accurate. More

by CR.GONZALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

helpful, informative, answered all my questions with tremendous patience. thanks, Emmanuel ! will certainly recommend to friends and family. More

by ANUBAWA93311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
emmanuel
February 02, 2025

Samantha was very helpful as always and answered all my questions. I was very satisfied because I was able to get my vehicle on time. More

by gutierrezy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

I had an outstanding experience at BMW of Bakersfield for my recent oil change! From start to finish, the service was seamless and efficient. Amanda, my service agent, was absolutely fantastic—professional, More

by JLJONES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Service was good and timely done. Good communication and service. Over all a positive experience More

by MOHITKUMAR316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

My wife and I have been dealing with BMW of Bakersfield for nearly 20 years. We have found the dealership to be consistently good (in Service, as well as Sales) and the personnel to be professional, court More

by TSTEVENS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I am happy with the customer care and vehicle service I get at BMW of Bakersfield. Amanda is always very helpful, pays attention to every detail, and always makes sure the car is clean and ready. More

by richard@centurynursestaffing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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