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BMW of Bakersfield

Bakersfield, CA

4.7
962 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 962 reviews

February 15, 2025

Excellent customer service. Knowledgeable and accommodating staff and service reps. Very satisfied customer. Thank you! More

by jvel1901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

I was pleased of the quick service on my vehicle. I also appreciate the transportation BMW provided. More

by BEAUTY439
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Walked in, found the car I needed in an acceptable color, walked out. Advisor was Chick, very pleasant and knowledgeable. Will definitely recommend him and the dealership. More

by 2bemer
Recommend Dealer
Yes
Employees Worked With
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chick - sales
February 14, 2025

They are very professional and accommodating. Looks out for the needs of their customers. Very patient More

by LATTYMC2000
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joe Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Tallant
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

I love BMW OF BAKERSFIELD and hopefully will by aonorher car in 2 to 4 weeks . More

by SSALMASSIMD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Very smooth process, customer service representative is very courteous and attentive. Requested a SUV loaner car which was there when I arrived. More

by LIPING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Always helpful. Roger helped me fix an issue I had and I’m completely satisfied with the result. More

by ZUSETG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

The Staff @ BMW Of Bakersfield are the best in the business. I have been a customer since 2007 and have always appreciated the staff! More

by KWTHOMPSON0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Service communicated well and got me a loaner . They also sent me video updates which was nice More

by makramsaied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Scott is always helpful, explains in detail the necessary repairs and costs association with my vehicles. More

by RROPER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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