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BMW of Bakersfield

Bakersfield, CA

4.7
792 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 792 reviews

November 09, 2024

Great costumer service, great at communicating the problem and getting it solved. The service does take a bit long but I’m guessing because they make sure everything is done correctly. More

by LOZANOJOSELINNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Motar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Sound operation, friendly staff, great service! Communication piece was excellent and the loaner car service was very convenient. Thank you More

by RABANAL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

It was an amazing experience. I paid my money and they fixed my car car. More

by MTHOMAS927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shady Roffael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

I love the service it’s 5 star 10/10 would recommend to family and friends. More

by elizabethavila7786211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

BMW of Bakersfield is a leader in customer Service! Staff are always helpful, wonderful to work with and provide Service above others. Thank you BMW of Bakersfield! More

by JSUBOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

They were very professional and pleasant and knowledgeable and let me know rxactly want the problem with my vehicle and exactly what it would cost to correct the problems. More

by barbaralee62151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

The appointment process was great, the check in was great, I asked to be taken to a breakfast restaurant close by it was great, I walked back and waited, and work was done as promised. The one thing is More

by RICKWARRENREALESTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

They didn't give me xxxx for my M8 or x7 but they got me what I wanted and they are really respectful and professional More

by scottymac04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Scott is the best service advisor. He keeps you informed and will work with your schedule. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Mazan exceeded all expectations. The sales process was fast and the support team was very helpful. More

by MHUNTER6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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