Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Bakersfield
Bakersfield, CA
900 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 900 reviews
March 13, 2025
The dealership was great! They were friendly, knowledgeable, and service-oriented. They were able to locate me the vehicle that I desired. They were friendly, knowledgeable, and service-oriented. They were able to locate me the vehicle that I desired. More
by mcato7267
Verified CustomerEmployees Worked With
March 13, 2025
Both Sam and Roger were excellent in their communication and quality of service. The service center is great. and quality of service. The service center is great. More
by Jessica Mosley
March 13, 2025
Scott was great! He greeted me by name and provided me with a loaner car which was great because I had several errands to run. My car repair was completed in a time He greeted me by name and provided me with a loaner car which was great because I had several errands to run. My car repair was completed in a timely manner. More
by BEAUTY439
Employees Worked With
March 13, 2025
Always excellent service. Professional, courteous on time service. Great work. Car always returned shiny and clean. Professional, courteous on time service. Great work. Car always returned shiny and clean. More
by KATTYMOUSE00
March 12, 2025
Roger was my service rep. Excellent customer service! The car was returned with work completed and car washed. The video was very helpful! Excellent customer service! The car was returned with work completed and car washed. The video was very helpful! More
by CORNFORTHD
Employees Worked With
March 12, 2025
I took in my vehicle for a noise from the AC and it was repaired right away. Amanda was very helpful and kept in contact with me with updates on my vehicle the entire time. repaired right away. Amanda was very helpful and kept in contact with me with updates on my vehicle the entire time. More
by YESENIA
Employees Worked With
March 11, 2025
I was provided with prompt and excellent service during a routine oil change. I have one very trivial and minor suggestion. It has to do with the waiting area, and in particular, with the complimentary cof routine oil change. I have one very trivial and minor suggestion. It has to do with the waiting area, and in particular, with the complimentary coffee. A low cost and big impact upgrade would be to change the styrofoam coffee cups to paper cups and the coffee stir sticks from plastic to wood stir sticks. These changes would be more in line with the prestige of the BMW brand. More
by jc_sjfd
Employees Worked With
March 10, 2025
Excellent customer service, courtesy, hospitality was excellent, full review of service was appreciated, Promptness, cleaness of facility. excellent, full review of service was appreciated, Promptness, cleaness of facility. More
by Thomas
March 10, 2025
Amanda was most helpful and got me in to get my brake fluid changed the same day My car notified me it was due. She is the best a most helpful service dept person. Always pleasant and knowledgeable, ver fluid changed the same day My car notified me it was due. She is the best a most helpful service dept person. Always pleasant and knowledgeable, very professional. She always sends mea video of the mechanic’s video as he inspects my car. Thank you Amanda More
by BAD-KITTY
Employees Worked With
March 09, 2025
Every single time we have dealt with Amanda she gives us horrible costumer service. Someone else had to tell us the status on our vehicle after two hours. He was very apologetic, but Amanda needs a good tal horrible costumer service. Someone else had to tell us the status on our vehicle after two hours. He was very apologetic, but Amanda needs a good talk to or she needs another position. More
by OLIVER.ESPERANZA12
