BMW of Austin

Our new BMW car buying experience couldn't have been better. From start to finish-Troy our sales associate, made our experience enjoyable. He emailed us the tracking info to watch our car through the pr better. From start to finish-Troy our sales associate, made our experience enjoyable. He emailed us the tracking info to watch our car through the production process from Germany to dealership, he kept us updated with information to help us and kept the excitement flowing. At time of picking up our new car, Troy and all other personnel were friendly, informative, and professional. Best customer service! More

It was great working with Larry and team! Top notch service from BMW of Austin and very happy with both the new car AND the buying experience. service from BMW of Austin and very happy with both the new car AND the buying experience. More

Excellent Dealership! I just bought a car from BMW of Austin and it was the best car-buying experience I have ever had. Jay Lafolette was great to work with and made everything from the pre-approval proc Austin and it was the best car-buying experience I have ever had. Jay Lafolette was great to work with and made everything from the pre-approval process all the way to signing the contract as seamless as possible. I will definitely buy from this dealership again! And, I'm referring them to everybody I know. More

I was ae to do everything via Internet! When I showed up to Pu car, at was ready! Paper work very time and I was down the road to enjoy my car! I drove from Conroe to buy the car and it was worth it! to Pu car, at was ready! Paper work very time and I was down the road to enjoy my car! I drove from Conroe to buy the car and it was worth it! More

I have bought 15 cars, 5 of which have been BMWs. I just bought a 2012 550i from Larry Stenson at BMW Austin, and it was the BEST EXPERIENCE of any car purchase I have ever previously done. I was lookin bought a 2012 550i from Larry Stenson at BMW Austin, and it was the BEST EXPERIENCE of any car purchase I have ever previously done. I was looking for a black 2012 550i with the oyster/black interior and the MSport package. I found it on BMW Austin's website. I called the dealer contact, Larry Stenson, got the info I needed, told him I was ready to buy that day and wanted the best price (I, like everyone else, hate haggling). Larry gave me the price, which I immediately knew was fair from my months of research. I hopped on a plane to Austin and took a cab to BMW Austin. 1.5 hours later I was driving my new car home to Houston. The process was efficient, including the new car walk through, financing, etc. BMW Austin appreciated and valued my business. There are 4-5 BMW dealers in Houston. However, I will buy my next BMW from Larry Stenson at BMW Austin. More

Troy Massey was extremely helpful and knowledgeable. We went in with us debating whether we wanted a BMW vehicle and actually had no intentions of buying a car that day. With Troy's assistance, we found t went in with us debating whether we wanted a BMW vehicle and actually had no intentions of buying a car that day. With Troy's assistance, we found that this was the route to go. It was an awesome experience and we can definitely be counted on being repeat customers. More

I recently bought a pre-owned BMW from this dealership and had a great experience. The customer service is really great and my salesperson was very flexible with my requirements. I had to go out of town f and had a great experience. The customer service is really great and my salesperson was very flexible with my requirements. I had to go out of town for 10 days before i could come in and complete the transaction. The dealership held the car for me, no questions asked. This was my second purchase, and my sister has also recently purchased from the same dealership-we are both very happy. We also spent a good amount of time researching pre-owned values as well as trade-in values, so we know we got a fair price. I also like the service department. They are trustworthy and call it like it is. I may be a female but I am not a dumb broad. In fact, I do my research and am skeptical. They treated me with courtesy and respect. I would recommend this dealership. Go See Jay Lafollette in Pre-owned and Thad Tucker in Service. More

I have owned a BMW for the last 12 or so years, and mostly due to the service at BMW of Austin! From the start, my sales associate, Troy Massey was the best. Informative, patient, polite and funny... mostly due to the service at BMW of Austin! From the start, my sales associate, Troy Massey was the best. Informative, patient, polite and funny... he makes the buying experience very pleasant. BMWs are quality vehicles, and the service at this dealership impeccable! The showroom and waiting area in the service department are state of the art, with computers for customer use, TVs and even a cappuccino area!!! And they give you a loaner vehicle if you are going to be there for long (call ahead). More

I was in desperate need for a car, and Jay Lafolette at BMW was able to help me, not only to get a car, but a great-looking used BMW X5 ... my first BMW! The help he provided me was awesome, and the his su BMW was able to help me, not only to get a car, but a great-looking used BMW X5 ... my first BMW! The help he provided me was awesome, and the his support staff really knew what they were doing. Prior to my arrival at BMW of Austin, I thought I was going to feel a little uncomfortable - since I'm not exactly the "wealthy type" ... but, everyone there were down-home-type individuals whom I felt I could trust. I highly recommend meeting with Jay if you are at all interested in driving a BMW. More

Our experience was good from beginning to end. We were shopping from Houston so the excellent pictures of their vehicles helped a lot. Jay was quick to answer any questions we had about the vehicles. Wh shopping from Houston so the excellent pictures of their vehicles helped a lot. Jay was quick to answer any questions we had about the vehicles. When we decided on the car we wanted, the financing was quick and painless. They even got me a better rate through my personal bank....awesome! We made the drive to Austin and the vehicle was just as promised....no unexpected ugly surprises. Paperwork was ready to go when we got back from our test drive...no long wait like I have had at other dealerships. They have an impressive team. If you are looking for an awesome BMW at a great price, give them a try! More