BMW of Austin
Austin, TX
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I was ae to do everything via Internet! When I showed up to Pu car, at was ready! Paper work very time and I was down the road to enjoy my car! I drove from Conroe to buy the car and it was worth it! to Pu car, at was ready! Paper work very time and I was down the road to enjoy my car! I drove from Conroe to buy the car and it was worth it! More
I have bought 15 cars, 5 of which have been BMWs. I just bought a 2012 550i from Larry Stenson at BMW Austin, and it was the BEST EXPERIENCE of any car purchase I have ever previously done. I was lookin bought a 2012 550i from Larry Stenson at BMW Austin, and it was the BEST EXPERIENCE of any car purchase I have ever previously done. I was looking for a black 2012 550i with the oyster/black interior and the MSport package. I found it on BMW Austin's website. I called the dealer contact, Larry Stenson, got the info I needed, told him I was ready to buy that day and wanted the best price (I, like everyone else, hate haggling). Larry gave me the price, which I immediately knew was fair from my months of research. I hopped on a plane to Austin and took a cab to BMW Austin. 1.5 hours later I was driving my new car home to Houston. The process was efficient, including the new car walk through, financing, etc. BMW Austin appreciated and valued my business. There are 4-5 BMW dealers in Houston. However, I will buy my next BMW from Larry Stenson at BMW Austin. More
Troy Massey was extremely helpful and knowledgeable. We went in with us debating whether we wanted a BMW vehicle and actually had no intentions of buying a car that day. With Troy's assistance, we found t went in with us debating whether we wanted a BMW vehicle and actually had no intentions of buying a car that day. With Troy's assistance, we found that this was the route to go. It was an awesome experience and we can definitely be counted on being repeat customers. More
I recently bought a pre-owned BMW from this dealership and had a great experience. The customer service is really great and my salesperson was very flexible with my requirements. I had to go out of town f and had a great experience. The customer service is really great and my salesperson was very flexible with my requirements. I had to go out of town for 10 days before i could come in and complete the transaction. The dealership held the car for me, no questions asked. This was my second purchase, and my sister has also recently purchased from the same dealership-we are both very happy. We also spent a good amount of time researching pre-owned values as well as trade-in values, so we know we got a fair price. I also like the service department. They are trustworthy and call it like it is. I may be a female but I am not a dumb broad. In fact, I do my research and am skeptical. They treated me with courtesy and respect. I would recommend this dealership. Go See Jay Lafollette in Pre-owned and Thad Tucker in Service. More
I have owned a BMW for the last 12 or so years, and mostly due to the service at BMW of Austin! From the start, my sales associate, Troy Massey was the best. Informative, patient, polite and funny... mostly due to the service at BMW of Austin! From the start, my sales associate, Troy Massey was the best. Informative, patient, polite and funny... he makes the buying experience very pleasant. BMWs are quality vehicles, and the service at this dealership impeccable! The showroom and waiting area in the service department are state of the art, with computers for customer use, TVs and even a cappuccino area!!! And they give you a loaner vehicle if you are going to be there for long (call ahead). More
I was in desperate need for a car, and Jay Lafolette at BMW was able to help me, not only to get a car, but a great-looking used BMW X5 ... my first BMW! The help he provided me was awesome, and the his su BMW was able to help me, not only to get a car, but a great-looking used BMW X5 ... my first BMW! The help he provided me was awesome, and the his support staff really knew what they were doing. Prior to my arrival at BMW of Austin, I thought I was going to feel a little uncomfortable - since I'm not exactly the "wealthy type" ... but, everyone there were down-home-type individuals whom I felt I could trust. I highly recommend meeting with Jay if you are at all interested in driving a BMW. More
Our experience was good from beginning to end. We were shopping from Houston so the excellent pictures of their vehicles helped a lot. Jay was quick to answer any questions we had about the vehicles. Wh shopping from Houston so the excellent pictures of their vehicles helped a lot. Jay was quick to answer any questions we had about the vehicles. When we decided on the car we wanted, the financing was quick and painless. They even got me a better rate through my personal bank....awesome! We made the drive to Austin and the vehicle was just as promised....no unexpected ugly surprises. Paperwork was ready to go when we got back from our test drive...no long wait like I have had at other dealerships. They have an impressive team. If you are looking for an awesome BMW at a great price, give them a try! More
My husband and I recently purchased a new vehicle from BMW of Austin and overall it was a very good experience. We were back and forth between Audi and BMW and while we loved both vehicles and the pricing BMW of Austin and overall it was a very good experience. We were back and forth between Audi and BMW and while we loved both vehicles and the pricing was similar, what sold us was the positive experience we had in dealing with BMW and our sales associate, Troy Massey. He really took the time to show us the vehicle, took us on an impressive test drive and was very open during the negotiation process. Our experience at Roger Beasley Audi was quite the opposite - arrogant and condescending sales associates who didn't dedicate their time. We came very close to purchasing the Audi, but in the end walked away and made a deal with Troy and we couldn't be happier. If your looking for a new or used BMW, I highly recommend setting up an appointment with Troy at BMW of Austin. More
Bought a 2008 750LI from BMW of Austin, 9 Jan 2012, Jay Lafolette was our salesperson who made this the best car buying experience ever. Thanks Jay for being so knowledgeable, courteous and proffessional t Lafolette was our salesperson who made this the best car buying experience ever. Thanks Jay for being so knowledgeable, courteous and proffessional through out the whole buying process. I will definately reccomend BMW of Austin for a new or preowned BMW. Ask for Jay Lafolette, he will deffinetly tace good care of you. More
I have bought two new BMW's from Jay Lafolette @ BMW of Austin over the years. (A 2007 328i and a 2011 335i.) I still own them both. Working with Jay was a PLEASURE. He was very informitive regardin Austin over the years. (A 2007 328i and a 2011 335i.) I still own them both. Working with Jay was a PLEASURE. He was very informitive regarding the models I was interested in purchasing and he gave me a very competitive price. I shopped around in Houston, Dallas and San Antonio for BMWs and decided to purchase my cars from Jay. The service support at BMW Austin is next to none. You would not believe the waiting room, you talk about over the top! I have been to many dealerships over the years for service/support and none of them can match BMW of Austin Service. I recommend BMW of Austin to everyone I know and tell them to ask for Jay if interested in purchasing/leasing a BMW. More