BMW of Austin

Thank you Jay Lafolette,for a wonderful customer service,answer all my questions with details.Jay is the best sale,I will recommend Austin BMW to everybody who wants to buy a car and looking for a r service,answer all my questions with details.Jay is the best sale,I will recommend Austin BMW to everybody who wants to buy a car and looking for a respect,honest,and wonderful services and also good price. The best place is AUSTIN BMW.Thank you again Jay and all the staff from Austin BMW. More

They were friendly and easy to deal with. Lent us a brand new car for three weeeks while we were waiting for ours to arrive. new car for three weeeks while we were waiting for ours to arrive. More

Loved working with Troy. He made the whole process easy and entertained my kids. PUt together a great deal and got us exactly what we wanted. and entertained my kids. PUt together a great deal and got us exactly what we wanted. More

I bought my first car in 1961, and in the 50+ years since I have dealt with dozens of dealers, new and used. My experience at BMW of Austin was overwhelmingly positive, exceeding expectations in every way, s I have dealt with dozens of dealers, new and used. My experience at BMW of Austin was overwhelmingly positive, exceeding expectations in every way, setting the bar of customer service higher than I have experienced before. I was treated very professionally throughout, and I was able to purchase the car I wanted at a fair price. Particularly noteworthy is the fact that the paint on my car was damaged during transit from Germany, but the dealership responded with total integrity and initiated the offer to allow me to take the car on the long trip for which I had purchased it, and ordered a replacement vehicle for me to exchange for upon my return, at no additional cost. Last week the exchange was made, they were as good as their word. BMW is, of course, "The Ultimate Driving Machine," but BMW of Austin may well be The Ultimate Dealership as well. More

I would like to express how happy and satisfied i was with the purchase of my certified used BMW vehicle. First of all,the sales personell there were very friendly and courteous. I felt that i wasn't pre with the purchase of my certified used BMW vehicle. First of all,the sales personell there were very friendly and courteous. I felt that i wasn't pressured and that was a plus. Of course there was Jay who gave me a great deal and was willing to go the extra mile.. More

I recently bought my second BMW from Jay Lafolette at BMW of Austin. After my first purchase in 2007 and five years of dealing with BMW-A, I did not even consider another brand or another dealership. Jay and of Austin. After my first purchase in 2007 and five years of dealing with BMW-A, I did not even consider another brand or another dealership. Jay and BMW-A are in a league of their own and consistently and continuously provide me with the most professional and pleasant experiences of any of the businesses that I encounter. More

No hassle purchase on internet. Vehicle exactly as represented. Professional, courteous, and accommodating sales representative. Excellent warranty. Overall, the best experience I have had purchasing represented. Professional, courteous, and accommodating sales representative. Excellent warranty. Overall, the best experience I have had purchasing a new car. More

Great experience -- friendly helpful sales team that was low pressure. Would highly recommend the dealer, the salesperson and the car to anyone in the market. low pressure. Would highly recommend the dealer, the salesperson and the car to anyone in the market. More

This was a real pleasure to do business with this dealership. I have already recommended it to 3 other people and I normally do not do that. I actually walked out with my new car with a lot less pay dealership. I have already recommended it to 3 other people and I normally do not do that. I actually walked out with my new car with a lot less payment than I was expecting. The staff worked very hard to make this all happen and I am very grateful. As a single woman I as very apprehensive about the whole process and that was quickly erased. Thank you all so much. More

I recently purchased a BMW sedan from Troy Massey at BMW Austin. What a great experience it was, start to finish...far exceeding my expectations. I can give nothing but my highest recommendation to Troy a Austin. What a great experience it was, start to finish...far exceeding my expectations. I can give nothing but my highest recommendation to Troy and the entire BMW Austin team. We have been a Toyota/Lexus for 25+ years...our loyalty is now with our friends at BMW Austin! Brett Panter More