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BMW of Austin

Austin, TX

4.6
962 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 962 reviews

August 11, 2012

I recently bought my second BMW from Jay Lafolette at BMW of Austin. After my first purchase in 2007 and five years of dealing with BMW-A, I did not even consider another brand or another dealership. Jay and More

by denglund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lafolette
August 09, 2012

No hassle purchase on internet. Vehicle exactly as represented. Professional, courteous, and accommodating sales representative. Excellent warranty. Overall, the best experience I have had purchasing More

by cwilkins77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Stenson
August 06, 2012

Great experience -- friendly helpful sales team that was low pressure. Would highly recommend the dealer, the salesperson and the car to anyone in the market. More

by lsw208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
July 29, 2012

This was a real pleasure to do business with this dealership. I have already recommended it to 3 other people and I normally do not do that. I actually walked out with my new car with a lot less pay More

by alexbmwgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey, Steve Late
July 26, 2012

I recently purchased a BMW sedan from Troy Massey at BMW Austin. What a great experience it was, start to finish...far exceeding my expectations. I can give nothing but my highest recommendation to Troy a More

by brettpanter66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
July 26, 2012

Our new BMW car buying experience couldn't have been better. From start to finish-Troy our sales associate, made our experience enjoyable. He emailed us the tracking info to watch our car through the pr More

by Hudnalljulie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
July 19, 2012

It was great working with Larry and team! Top notch service from BMW of Austin and very happy with both the new car AND the buying experience. More

by DERJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Stenson
July 18, 2012

Excellent Dealership! I just bought a car from BMW of Austin and it was the best car-buying experience I have ever had. Jay Lafolette was great to work with and made everything from the pre-approval proc More

by wklawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lafolette
July 11, 2012

I was ae to do everything via Internet! When I showed up to Pu car, at was ready! Paper work very time and I was down the road to enjoy my car! I drove from Conroe to buy the car and it was worth it! More

by Salesgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
June 30, 2012

I have bought 15 cars, 5 of which have been BMWs. I just bought a 2012 550i from Larry Stenson at BMW Austin, and it was the BEST EXPERIENCE of any car purchase I have ever previously done. I was lookin More

by sdblack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Stenson
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