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BMW of Austin

Austin, TX

Overview
Reviews
4.6
965 Reviews
Call Dealership (844) 556-6538
View Awards

7011 McNeil Drive

Austin, TX

78729

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Showing 965 reviews

January 13, 2022

Mr.Charles and his team was great to work with I trust him to service my vehicle More

by Ddchatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Me.Charles Bellinger
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Jan 13, 2022 -

BMW of Austin responded

Hello, thank you so much for trusting our Service Team here at BMW of Austin to care for your vehicle.

January 12, 2022

Great dealer. Everyone is knowledgable and not pushy. Love working with these guys. This is the second car I've bought. More

by darren.reid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
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Jan 12, 2022 -

BMW of Austin responded

Hi, thank you for taking the time to leave a review for us at BMW of Austin. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

January 12, 2022

Excellent service and great people especially the people and the advisors. Great Sales people too. More

by X5DZL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cuny and Steven Tremont in Sales.
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Jan 12, 2022 -

BMW of Austin responded

Hi there, Thank you for sharing the details of your excellent service and at BMW of Austin we appreciate your business. Don't hesitate to reach out if there is anything else we can do for you.

January 11, 2022

Chris is the best, took care of my alignment and informed my about software updates needed for my M4. More

by M4FTW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 11, 2022 -

BMW of Austin responded

Thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know BMW of Austin.

January 10, 2022

GREAT CUSTOMER SERVICE!! DARREN & JARED (SERVICE DEPT) KEEP UP THE GREAT JOB!! SO VERY HELPFUL! More

by Marianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren, Jared
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Jan 10, 2022 -

BMW of Austin responded

Hello, thank you for your kind words. We are happy we could help. We look forward to serving you again in the future here at BMW of Austin.

January 08, 2022

Sheraz, Jose and the Genesis person are all a joy to work with. Thanks guys. More

by leilarlederer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz
Report | Print
Jan 08, 2022 -

BMW of Austin responded

BMW of Austin wants to thank you for the five star rating! We appreciate the comments regarding the visit,

January 05, 2022

Excellent service , awesome service friendly personal fast service Very good people everything perfect. No complaints a bout nothing. Thanks More

by Francisco_reynoso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dominguez
Report | Print
Jan 05, 2022 -

BMW of Austin responded

Thank you so much for the positive review. We appreciate your business here at BMW of Austin. We hope you'll stop by again in the future.

January 03, 2022

My third X5 and the transaction gets easier every time. For a great deal on a BMW see Chris Reilly. More

by JRS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reilly, Josh Wheelock
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Jan 03, 2022 -

BMW of Austin responded

Thanks for the excellent review! Congratualtions on your third BMW X5! Don't hesitate to reach out to us when we can work with you down the road at BMW of Austin.

January 01, 2022

Would highly recommend this service center, good timely service with attention to detail! Great Job!! More

by ericdingis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Great service management
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Jan 02, 2022 -

BMW of Austin responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at BMW of Austin.

December 31, 2021

the BMW in austin is wonderful, managers and supervisors with special attention to customers, as well as super nice technical staff. More

by Héctor Diaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Report | Print
Jan 02, 2022 -

BMW of Austin responded

Héctor, thank you for sharing your great review for us here at BMW of Austin. We strive to provide the best service possible for our customers. We value your business and thank you for being a loyal customer.

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