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BMW of Austin

Austin, TX

Overview
Reviews
4.6
962 Reviews
Call Dealership (844) 556-6538
View Awards

7011 McNeil Drive

Austin, TX

78729

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Showing 962 reviews

January 11, 2022

Chris is the best, took care of my alignment and informed my about software updates needed for my M4. More

by M4FTW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 11, 2022 -

BMW of Austin responded

Thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know BMW of Austin.

January 10, 2022

GREAT CUSTOMER SERVICE!! DARREN & JARED (SERVICE DEPT) KEEP UP THE GREAT JOB!! SO VERY HELPFUL! More

by Marianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren, Jared
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Jan 10, 2022 -

BMW of Austin responded

Hello, thank you for your kind words. We are happy we could help. We look forward to serving you again in the future here at BMW of Austin.

January 08, 2022

Sheraz, Jose and the Genesis person are all a joy to work with. Thanks guys. More

by leilarlederer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz
Report | Print
Jan 08, 2022 -

BMW of Austin responded

BMW of Austin wants to thank you for the five star rating! We appreciate the comments regarding the visit,

January 05, 2022

Excellent service , awesome service friendly personal fast service Very good people everything perfect. No complaints a bout nothing. Thanks More

by Francisco_reynoso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dominguez
Report | Print
Jan 05, 2022 -

BMW of Austin responded

Thank you so much for the positive review. We appreciate your business here at BMW of Austin. We hope you'll stop by again in the future.

January 03, 2022

My third X5 and the transaction gets easier every time. For a great deal on a BMW see Chris Reilly. More

by JRS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reilly, Josh Wheelock
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Jan 03, 2022 -

BMW of Austin responded

Thanks for the excellent review! Congratualtions on your third BMW X5! Don't hesitate to reach out to us when we can work with you down the road at BMW of Austin.

January 01, 2022

Would highly recommend this service center, good timely service with attention to detail! Great Job!! More

by ericdingis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Great service management
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Jan 02, 2022 -

BMW of Austin responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at BMW of Austin.

December 31, 2021

the BMW in austin is wonderful, managers and supervisors with special attention to customers, as well as super nice technical staff. More

by Héctor Diaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Report | Print
Jan 02, 2022 -

BMW of Austin responded

Héctor, thank you for sharing your great review for us here at BMW of Austin. We strive to provide the best service possible for our customers. We value your business and thank you for being a loyal customer.

December 31, 2021

I have serviced 2 vehicles with this dealership over a decade during which time I have performed both pro-active and scheduled maintenance as well as the installation of aftermarket BMW Performance access More

by M_CASTEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brice
Report | Print
Jan 02, 2022 -

BMW of Austin responded

We are so pleased to learn that our Service Team took amazing care of you here at BMW of Austin. We strive to provide the best service possible for our customers in a timely matter. We value your business and appreciate you being a loyal customer.

December 29, 2021

Great place to buy a car. Great customer service and you will definitely leave in a vehicle you love. More

by Kayron Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Langenfeld
Report | Print
Dec 30, 2021 -

BMW of Austin responded

Thank you for the great review, Kayron. We appreciate your feedback and are happy that our team at BMW of Austin provided you with exceptional service. We look forward to seeing you again next time. Hope Hargrove Customer Experience Director BMW of Austin hhargrove@penskeautomotive.com

December 28, 2021

Service Advisor Eric Dominguez provides top-notch, excellent customer service. Despite an online scheduling system that does not really work, Eric helped us service our 2 BMWs, back-to-back during th More

by f3ry.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dominguez
Report | Print
Dec 28, 2021 -

BMW of Austin responded

We are so pleased to read that our Service Team took amazing care of you here at BMW of Austin. We strive to provide the best service possible for our customers. We value your business.

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