BMW of Austin

Great Buying Experience at BMW Of Austin This is our 3rd BMW, we have switched from Mercedes back to BMW. My wife had a ML 350, it was unfortunately hit by another driver and had damage to th This is our 3rd BMW, we have switched from Mercedes back to BMW. My wife had a ML 350, it was unfortunately hit by another driver and had damage to the right front panel. We shopped around, looked at Mercedes again and Land Rover of Austin. We were extremely pleased when Troy was able to get us set up with a 2014 X5, we love it! Driving the X5 is hands down a step above the ML Class and Land Rover when it comes to performance. Equally as important, we love the service provided by BMW of Austin at all levels. We have worked with Troy before, Troy is one of the best guys you'll ever meet, by far one of the best in the industry! I believe his tenure at BMW of Austin speaks for itself. Thank You for your help Troy , we will be back - just hopefully not too soon!! More

Great Service I went to test drive a used Honda at the dealership. Charles Graham helped me. He had the car out and ready to go. After the test drive I worked wit I went to test drive a used Honda at the dealership. Charles Graham helped me. He had the car out and ready to go. After the test drive I worked with him on the price and he was able to take a few hundred off the price for me. When my financing fell through he didn't give up on me. He worked with the lending department and was able to get me financing that had a low interest rate and the 60 month term that I wanted. I really don't think I could have been treated any better and I am sure this would not have been possible at another dealership. I highly recommend this dealership. If you are in the market for a car be sure and talk with Charles. More

Another BMW My lease on my '12 BMW was coming to an end. Was planning on taking my time and visiting several dealerships to decide on my new car. Visited Lexus an My lease on my '12 BMW was coming to an end. Was planning on taking my time and visiting several dealerships to decide on my new car. Visited Lexus ans Porsche, but decided on another BMW from BMW Austin. Troy is very helpful and easy to work with. Andy Hathaway, my service advisor, has always gone the extra mile to make any service visit a pleasure. More

Great experience at BMW of Austin This was my first BMW purchase and by far my best car buying experience ever! Charles Graham was excellent to work with and very knowledgable! This was my first BMW purchase and by far my best car buying experience ever! Charles Graham was excellent to work with and very knowledgable! More

Fantastic dealership. This is my 3rd BWM and second from Austin dealership. Could not be happier with these guys. Troy Massey was fantastic to deal with as was everyone at the dealership. Austin dealership. Could not be happier with these guys. Troy Massey was fantastic to deal with as was everyone at the dealership. More

Great Experience!!!!! What can I say but they have a Great Experience!!!!! What can I say but they have a great operation as well as a on the ball says staff. The dealership is over the top when it come Great Experience!!!!! What can I say but they have a great operation as well as a on the ball says staff. The dealership is over the top when it comes to customer satifaction and professionalism. Troy Massey is the the best car salesman that I have ever dealt with. This is my first BMW experience. I will be going back to Troy for my next car. Best Regards, Eric Triolo More

Troy was friendly and knowledgeable about the car we were looking at. He didn't pressure us in any way but also helped guide us as we narrowed our choices. We visited several times before making our purcha looking at. He didn't pressure us in any way but also helped guide us as we narrowed our choices. We visited several times before making our purchase, one of the days being rainy/cold weather and Troy was happy to be outside with us showing us around. He was also very patient when we brought our 4 yr old son to test drive with us. I'm not sure we would have bought the car if it wasn't for working with Troy. He is definitely and asset to BMW of Austin. More

I had a very enjoyable and stress free buying experience at the BMW of Austin. My salesman Mr. Troy Massey and his sales team did an Awesome job of assisting me with my purchase of my BMW 428ic. I drove 5 at the BMW of Austin. My salesman Mr. Troy Massey and his sales team did an Awesome job of assisting me with my purchase of my BMW 428ic. I drove 5 1/2 hrs from the Rio Grande Valley and it was worth it. Since, I live out of town Troy made sure i was satisfied with a good deal before I made the long trip. He really did a great job of making sure everything was ready for me by the time I arrived in Austin. I would definitely make the 5 1/2 hour trip again. I am extremely happy and satisfied with my Beautiful car and buying experience. Make sure you visit the BMW of Austin if you are looking for a new vehicle. God Bless!! Cynthia :) More

Troy was fantastic helping my husband and I pick out a new car. The process was fast, easy and no high pressure sales! I highly recommend working with Troy if you are looking for a new or pre-owned BMW. new car. The process was fast, easy and no high pressure sales! I highly recommend working with Troy if you are looking for a new or pre-owned BMW. More

First BMW. I have owned Lexus and Lincoln. The sales experience was great. This was an internet sale basically. I emailed a price request and Troy responded within a few short hours and then followed u experience was great. This was an internet sale basically. I emailed a price request and Troy responded within a few short hours and then followed up with a great email outlining the "drive out" price. The initial visit was extremely professional, no pressure, just great facts about the car and real interest in what my wife and I wanted. The whole team seemed to orient around our needs. Troy is a real class professional. I bought the car while my wife was out of town and wanted to have it in the garage when she returned. They loaned me a big red bow and everything work out great. Then a day or two later she takes the vehicle in and they spent an hour or so with her going over all the features, buttons, and dials. If the service department equals the sales experience, this will definitely top both brands. I am very happy with Troy Massey and this has been the best sales experience we have had. Randy Walker Dirftwood. More