BMW of Austin

Had a great experience. I worked with Troy Massey. He made the purchase simple. I highly recommend this dealership. The paperwork was all taken care of and all I needed to do I worked with Troy Massey. He made the purchase simple. I highly recommend this dealership. The paperwork was all taken care of and all I needed to do was sign my name! More

Very Happy Long-Time Customers! This is our 6th or 7th BMW from BMW of Austin. The service is consistently first class, and Mike Hanaway is so great to work with and has been so att This is our 6th or 7th BMW from BMW of Austin. The service is consistently first class, and Mike Hanaway is so great to work with and has been so attentive to our needs over the years. We're thrilled with our new i3! More

Awesome staff and deal!!! We love our new BMW and the staff here was amazing. Troy helped us with what we were looking for. Our trade-in value was right on. We are very happy! We love our new BMW and the staff here was amazing. Troy helped us with what we were looking for. Our trade-in value was right on. We are very happy! More

Happy customer Thank you Charles Graham at BMW of Austin for selling us one of your vehicles at such a great price (Audi). It was my daughters birthday gift and she Thank you Charles Graham at BMW of Austin for selling us one of your vehicles at such a great price (Audi). It was my daughters birthday gift and she really loves the car. Thank you again Charles at BMW of Austin and I will definitely buy my next vehicle from you guys. More

Superior Car Buying Experience! I recently bought my wife a new X5 and had a great experience working with Larry! Even test driving an i3 while the X5 was getting detailed was awesom I recently bought my wife a new X5 and had a great experience working with Larry! Even test driving an i3 while the X5 was getting detailed was awesome! More

Very disappointed Beware of rats! Sent my college daughter in to have bmw serviced and when she got it back it came with a visitor in car - A RAT- . We bought traps an Beware of rats! Sent my college daughter in to have bmw serviced and when she got it back it came with a visitor in car - A RAT- . We bought traps and tried to get it out ourselves with no luck so after a week of droppings, chewed up seatbelts, and chewed up belongings I advised her to take car back so the dealership can get it out. Service dept wants to charge over 200 dollars to find it bc we can't prove it came from there. After talking to other bmw customers they also had rodents after getting their car worked on. REALLY - sounds like a scam to get more money out of customers. Paying good money for a bmw with a bad service department . More

Love 328i M sport Thank you, Mr. Massey Our experience with Troy Massey and the 328i M Sport is great most enthusiastic, knowledgeable, polite, courteous, caring and BMW's dedication toward Our experience with Troy Massey and the 328i M Sport is great most enthusiastic, knowledgeable, polite, courteous, caring and BMW's dedication toward the Company and their Vehicles. Thank You! Our First Ultimate Driving Machine! Mr. and Mrs. Castro PS: Katelin, James and young receptionist I don't remember her name were all great too! Thanks! More

Buying Experience Best car buying experience that I have ever had. I bought very little to the table; but Larry did a wonderful job of educating me on options, benefit Best car buying experience that I have ever had. I bought very little to the table; but Larry did a wonderful job of educating me on options, benefits, etc. I never felt pressured or that I was being mislead. More

Best car buying experience yet! Out of three BMW's purchased at different dealers, Troy Massey at BMW of Austin made my most recent buying experience the sweetest one yet! The servic Out of three BMW's purchased at different dealers, Troy Massey at BMW of Austin made my most recent buying experience the sweetest one yet! The service was excellent, and Troy far exceeded my expectations of buying a new car. More

James Was Great! I just leased my first BMW. James was the salesman who helped me find the perfect car for me. When I arrived at the dealership I was unsure if I wante I just leased my first BMW. James was the salesman who helped me find the perfect car for me. When I arrived at the dealership I was unsure if I wanted a 3 series or 5 series and had a ton of question. James was extremely patient and spend a lot of time with me. After going back and forth across the dealership via cart and walking we came a across a beautiful new 4 series gran coupe. I instantly knew that was the one I wanted. Because I was well educated on BMW due to James' information download to me I was able to quickly make the decision to purchase. I honestly have not had a car salesman ever make me feel as welcomed and non-pressured as this visit to BMW. It actually made me want to purchase right away and give him my business. Thanks the great experience! More