BMW of Austin | Page 86

BMW of Austin Experience Have been a longtime customer of BMW of Austin and enjoy my visits and interactions with their staff at every level. It's not often you can say you en Have been a longtime customer of BMW of Austin and enjoy my visits and interactions with their staff at every level. It's not often you can say you enjoy visiting a car dealership for both sales and service, but the last 12 years of experience with them have made BMW of Austin my favorite dealer. Andy Hathoway in Service has always been professional and very personable in servicing my ever changing range of models, and I always appreciate his insight and approach. Most recently, my sales experience with Troy Massey in selecting a new model, arranging a European Delivery with all the attendant little steps in making that successful and finally taking delivery yesterday of the car in Austin was simply over the bar for anything I've previously experienced. A consummate professional and really, just a great guy - we appreciated his every effort in making this car/trip/experience the best we've ever had. More

An outstanding BMW dealership I've been a customer of BMW of Austin since January 2000 (back when they were John Roberts BMW) and I've always been happy with their sales and servic I've been a customer of BMW of Austin since January 2000 (back when they were John Roberts BMW) and I've always been happy with their sales and service. Their sales process has been very smooth, friendly, and honest. Their service team has been top notch and was a major factor in bringing me back for a recent new car purchase. I should also note that I'm very hard to please. :-) More

BMW X3d I was looking at either an Audi or BMW diesel SUV/SAV to replace a Lexus hybrid. I was researching and comparing options at multiple dealerships in I was looking at either an Audi or BMW diesel SUV/SAV to replace a Lexus hybrid. I was researching and comparing options at multiple dealerships in Texas. BMW Austin had the best selection of X3 diesels. I contacted Larry Stenson, who was very knowledgeable and informative and helped me find the car with the features i wanted. This is my fourth BMW and I am looking forward to working with BMW Austin again. More

Best in my LIFE Our 7th BMW in 2 years we are very happy. dealership is helpful and friendly. Service got our windows tinted in less than 2 hours Our 7th BMW in 2 years we are very happy. dealership is helpful and friendly. Service got our windows tinted in less than 2 hours More

428i Convertible Larry was really patient with us and gave us time to decide which color to go with. He even pulled the car side by side for us to easily compare them. Larry was really patient with us and gave us time to decide which color to go with. He even pulled the car side by side for us to easily compare them. And their dealership has more and better options than other dealers like ines in Dallas and Houston. We are from Houston, and I did the best decision to go drive 200 miles from houston and get the car I want with the best treatment from BMW austin. More

perfect car, perfect service looked at cars on the internet and then decided to contact Troy Massey who sent me a few cars to review online before deciding on a test drive. We fo looked at cars on the internet and then decided to contact Troy Massey who sent me a few cars to review online before deciding on a test drive. We found the perfect car! Thank you Troy. More

Great car shopping Experience I recently bought a used car from Charles Graham, I really liked that he let me drive the car and by myself without having the "pressure" of a second I recently bought a used car from Charles Graham, I really liked that he let me drive the car and by myself without having the "pressure" of a second person with me at all times. After the test drive, we came to a final sale price we both agreed on, got the papers done in no time and drove with my new (to me) car. I also got to work with Josh Wheelock, the finance director, he too was super nice with lots of patience. I am very happy with BMW of Austin the and service I received while buying my used car. Highly recommend. More

Had a great experience. I worked with Troy Massey. He made the purchase simple. I highly recommend this dealership. The paperwork was all taken care of and all I needed to do I worked with Troy Massey. He made the purchase simple. I highly recommend this dealership. The paperwork was all taken care of and all I needed to do was sign my name! More

Very Happy Long-Time Customers! This is our 6th or 7th BMW from BMW of Austin. The service is consistently first class, and Mike Hanaway is so great to work with and has been so att This is our 6th or 7th BMW from BMW of Austin. The service is consistently first class, and Mike Hanaway is so great to work with and has been so attentive to our needs over the years. We're thrilled with our new i3! More

Awesome staff and deal!!! We love our new BMW and the staff here was amazing. Troy helped us with what we were looking for. Our trade-in value was right on. We are very happy! We love our new BMW and the staff here was amazing. Troy helped us with what we were looking for. Our trade-in value was right on. We are very happy! More