BMW of Austin

Ridiculous high prices for service This dealer wanted $2,800 to fix a fueline. The parts are less than $400. They wanted $800. I was able to take this car to a So. Austin BMW specialis This dealer wanted $2,800 to fix a fueline. The parts are less than $400. They wanted $800. I was able to take this car to a So. Austin BMW specialist and got the whole job completed for $900. What a rip off BMW of Austin! More

Used Car Purchase Troy Massey helped me with the purchase of a used 328i for my son. Troy has helped me in the past but this was the first time I ever bought a used ca Troy Massey helped me with the purchase of a used 328i for my son. Troy has helped me in the past but this was the first time I ever bought a used car. He pointed out all of the pro/cons of each car we looked at. Car was delivered the same day and I appreciate the quick turnaround. Solid car buying experience. More

Lease an X5 Treated exceptionally well and got a super deal. Salesman offered USAA/BMW rebate which saved $1000.00! If you are looking for a BMW this the dealersh Treated exceptionally well and got a super deal. Salesman offered USAA/BMW rebate which saved $1000.00! If you are looking for a BMW this the dealership you want deal with. More

Troy is great to work with Leased a BMW X1 recently. The experience was very pleasant, which is unusual at a car dealership. My sales person, Troy Massey, was simply amazing. I Leased a BMW X1 recently. The experience was very pleasant, which is unusual at a car dealership. My sales person, Troy Massey, was simply amazing. I would encourage anyone to work with him. More

A sales guy who listens - seriously! Its a little weird to say you enjoyed car shopping but my interactions with Troy Massey at BMW of Austin are consistently fun and lighthearted. He is Its a little weird to say you enjoyed car shopping but my interactions with Troy Massey at BMW of Austin are consistently fun and lighthearted. He is one of those rare people that you know without a doubt loves his job and that passion is contagious. You never feel pressured or get the impression you are a nuisance (which I realize I can be more often than not). Troy has consistently listened to our needs and finds the perfect car for us each time....its now our 4th purchase through Troy. When you are ready to buy - this is the guy! More

Great experience with total pros! Troy Massey was recommended to us by a co worker. He was the BEST car sales person I've ever worked with. Even my two boys, 10 & 12 who were stuck wai Troy Massey was recommended to us by a co worker. He was the BEST car sales person I've ever worked with. Even my two boys, 10 & 12 who were stuck waiting on us to finish paperwork, thought he was great. Professional, caring, great negotiator, quick and to the point! I'd definitely recommend him and the company. More

Amazing experience - zero hassle, zero stress I found a car I really liked online, and based on reviews I saw here, I walked in and asked for Troy. Glad I did, he was the nicest, most genuine car I found a car I really liked online, and based on reviews I saw here, I walked in and asked for Troy. Glad I did, he was the nicest, most genuine car salesman I've ever met. Within 5 minutes I was driving said car around town, and within 20 minutes I shook Troy's hand on a deal. He gave me exactly what I asked for on my trade, and the car I got was priced well below market (according to KBB). Amazing deal, great customer service, thanks for everything! More

Great Experience With Certified Pre-Owned Department I had a terrific experience purchasing a 2014 328d Wagon from Troy Massey in the Certified Pre-Owned Department of BMW of Austin. From start to finis I had a terrific experience purchasing a 2014 328d Wagon from Troy Massey in the Certified Pre-Owned Department of BMW of Austin. From start to finish it is the best car buying experience that I have had. More

The Best! What can I say? 3rd car purchased from Troy Massey pretty much says it all. Great job Troy! Can't wait for the 4th one. Nancy W What can I say? 3rd car purchased from Troy Massey pretty much says it all. Great job Troy! Can't wait for the 4th one. Nancy W More

A stressful situation turned out to be an awesome experience I came to BMW of Austin with a friend. I was in a situation that had me stuck with a car with lots of negative equity. I didn't know how I was going t I came to BMW of Austin with a friend. I was in a situation that had me stuck with a car with lots of negative equity. I didn't know how I was going to get out this situation. The car note was eating me alive. Troy went above and beyond to help me out of that situation. I was able to trade in the car and my paid off vehicle and come out of it better with a 2016 BMW certified pre owned 302i sedan. I love my new car. It fits me and the note is much more manageable. The financing was great as well. I was able get a great rate at 0.9%. A stressful situation turned into a blessing in disguise. I am thankful to Troy. Everyone that I met at the BMW of Austin are great and very helpful. You feel welcome when you walk in the door. This will definitely not be my last BMW. I plan on upgrading in a few years after I pay off Ms. Ebony. That's her name :) More