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BMW of Austin

Austin, TX

4.6
965 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 965 reviews

January 20, 2022

Ivan was amazing. He made the whole experience a pleasure and took care of my purchase & delivery, even on his day off! More

by Shertzler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
Jan 20, 2022 -

BMW of Austin responded

Shertzler, thank you for your high star rating. We're happy to see that your experience with our team here at BMW of Austin was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

January 19, 2022

I just leased my second vehicle from BMW of Austin and worked with Mike Hanaway both times. Mike has been great to work with and made the whole experience easy, straightforward and comfortable. More

by C. Page
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Jan 19, 2022 -

BMW of Austin responded

Hello, Thank you for your return business and we are pleased that Mike and our team were great to work with. Enjoy your purchase and know that you are always welcome at BMW of Austin.

January 19, 2022

One of the best experiences I have ever had at a dealership. Will definitely get future business and only high praises from me. More

by Ndgants
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier, Troy
Jan 19, 2022 -

BMW of Austin responded

Hi there, Your high praise means a lot to us. Thank you for choosing BMW of Austin and we look forward to your next visit.

January 18, 2022

Eric Domingez is an awesome Service Concierge. The car repairs are always made properly and in a time period stated. Thanks for the fine job! More

by Edsolter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Domingez
Jan 18, 2022 -

BMW of Austin responded

Hello, thank you for trusting our Service Team here at BMW of Austin to care for your vehicle.

January 18, 2022

All interactions were friendly and professional. The facilities in the waiting area met my needs. More

by doncop22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Domingez
Jan 18, 2022 -

BMW of Austin responded

Hello, thank you for taking the time to review our team here at BMW of Austin.

January 18, 2022

BMW of Austin is a first-class dealership. I have been driving BMWs continuously since 1968, and this dealership is the finest dealershipI have ever had the pleasure of being associated with. They sale More

by russelhertzog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sims-Davis, Judy Ray, and Christopher Markey
Jan 18, 2022 -

BMW of Austin responded

We truly thank you for being a wonderful customer here at BMW of Austin. We strive to provide first-class services for everyone. We appreciate you being a loyal BMW customer. Our Sales and Service Teams are truly the best. We look forward to your next visit.

January 14, 2022

Mike Hanaway has been outstanding working with me on my car selection, and updating me with with the status. More

by mosta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Jan 14, 2022 -

BMW of Austin responded

I will make sure to pass this review along. Thank you for taking the time to share your positive feedback and give us 5-stars here at BMW of Austin. Come back and visit us any time, our Sales Team will be glad to assist, as always!

January 14, 2022

Scott Cuny has always provided superior customer service I when we bring our vehicles in for service. His attention to detail is impeccable and he always provides valuable recommendations for our service ap More

by JsgentryTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cuny
Jan 15, 2022 -

BMW of Austin responded

Thank you for your positive review! Our Service Department at BMW of Austin always aims to provide superior and professional service for your BMW maintenance needs, and we look forward to assisting you in the future.

January 14, 2022

Cory Rutherford act very professional, friendly, courteous, and knowledgeable. I will feel comfortable recommending him to anyone that wish to purchase a vehicle. Thank you for the treatment. More

by Caguas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Rutherford
Jan 15, 2022 -

BMW of Austin responded

Your positive feedback and recommendation are greatly appreciated, Caguas! Our Sales Team at BMW of Austin always strives to provide knowledgeable and quality professional support to assist with the car-buying experience to meet your BMW needs.

January 14, 2022

Cory Rutherford was very friendly, polite, knowledgeable and professional. I will recommend him to any one that wish to purchase a vehicle. More

by Caguas
Recommend Dealer
Yes
Employees Worked With
Cory Rutherford
Jan 15, 2022 -

BMW of Austin responded

Caguas, thank you for your recommendation and positive review! At BMW of Austin, our Sales Team always strives to provide professional and knowledgeable service and support to assist with the BMW car-buying experience.

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