Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Austin

Austin, TX

Overview
Reviews
4.5
969 Reviews
Call Dealership (844) 556-6538
View Awards

7011 McNeil Drive

Austin, TX

78729

Directions

By Type

Showing 969 reviews

January 29, 2022

BMW North Austin is top of the class. Erika Garcia is an excellent service writer! More

by tbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Garcia
Report | Print
Feb 01, 2022 -

BMW of Austin responded

We always strive to provide our customers with the best service possible here at BMW of Austin. We value your business and thank you for the great review.

January 24, 2022

Larry was a great salesman he made everything happen as it should. Always keep us lnformed of any change in the delivery plan a very thorough professional More

by 1sgt WAGNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jan 24, 2022 -

BMW of Austin responded

Firstly, thank you much for your review! We are glad we could make your purchase something to remember. We'll be sure to let our team know how awesome they are and how well they did with your experience!

January 24, 2022

Ask Ivan in used car sales. Impeccable character. Service department is stellar too. I highly recommend this dealership. More

by ericgravessr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
Report | Print
Jan 24, 2022 -

BMW of Austin responded

Eric, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 22, 2022

Service was fast and friendly, I never have a bad experience when I visit here. More

by Calmellia.M.Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
Report | Print
Jan 22, 2022 -

BMW of Austin responded

Calmellia, BMW of Austin wants to thank you for the five star rating, we appreciate the comments regarding the visit!

January 20, 2022

Ivan was amazing. He made the whole experience a pleasure and took care of my purchase & delivery, even on his day off! More

by Shertzler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
Report | Print
Jan 20, 2022 -

BMW of Austin responded

Shertzler, thank you for your high star rating. We're happy to see that your experience with our team here at BMW of Austin was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

January 19, 2022

I just leased my second vehicle from BMW of Austin and worked with Mike Hanaway both times. Mike has been great to work with and made the whole experience easy, straightforward and comfortable. More

by C. Page
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Report | Print
Jan 19, 2022 -

BMW of Austin responded

Hello, Thank you for your return business and we are pleased that Mike and our team were great to work with. Enjoy your purchase and know that you are always welcome at BMW of Austin.

January 19, 2022

One of the best experiences I have ever had at a dealership. Will definitely get future business and only high praises from me. More

by Ndgants
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier, Troy
Report | Print
Jan 19, 2022 -

BMW of Austin responded

Hi there, Your high praise means a lot to us. Thank you for choosing BMW of Austin and we look forward to your next visit.

January 18, 2022

Eric Domingez is an awesome Service Concierge. The car repairs are always made properly and in a time period stated. Thanks for the fine job! More

by Edsolter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Domingez
Report | Print
Jan 18, 2022 -

BMW of Austin responded

Hello, thank you for trusting our Service Team here at BMW of Austin to care for your vehicle.

January 18, 2022

All interactions were friendly and professional. The facilities in the waiting area met my needs. More

by doncop22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Domingez
Report | Print
Jan 18, 2022 -

BMW of Austin responded

Hello, thank you for taking the time to review our team here at BMW of Austin.

January 18, 2022

BMW of Austin is a first-class dealership. I have been driving BMWs continuously since 1968, and this dealership is the finest dealershipI have ever had the pleasure of being associated with. They sale More

by russelhertzog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sims-Davis, Judy Ray, and Christopher Markey
Report | Print
Jan 18, 2022 -

BMW of Austin responded

We truly thank you for being a wonderful customer here at BMW of Austin. We strive to provide first-class services for everyone. We appreciate you being a loyal BMW customer. Our Sales and Service Teams are truly the best. We look forward to your next visit.

1
...
7
8
9
...
97