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BMW of Austin

Austin, TX

4.5
968 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 968 reviews

January 03, 2018

Terrific Experience From the first phone call to pulling out in my brand new 430, my experience with BMW Austin was terrific. Mark McDaniel was an expert and a true pleas More

by WMargie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McDaniel
December 08, 2017

Positive Experience I was not looking forward to buying my car in the US, due to past experiences at dealerships. My last BMW was purchased in Germany where there is no More

by jensenrm55
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
November 27, 2017

New Car Purchase I worked with Mark McDaniel at the Austin Dealership from start to finish. The purchase went without a hitch! The other staff were very helpful an More

by Bettye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARK MCDANIEL
November 13, 2017

430i Gran Coupe The service Mike Hanaway provided was remarkable. I never felt like I was being haggled or pressured which I detest. He scored a 10 in my opinion f More

by Jen 430i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway was my Salesman.
November 13, 2017

Very professional people I drove to Austin from San Antonio to buy this car from Mike Hanaway and his staff. They did all of the paperwork while I was in transit so my time t More

by San Antonio driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway, Andrew Reeves, Brett (finance)
October 08, 2017

New car purchase As usual, mike Hanaway was very gracious and hospitable upon greeting us to dealership again. He was up to date with his inventory and was able to fin More

by Ching family car purchase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
October 05, 2017

BMW Austin Bought 6th car from BMW Austin & Troy Massey. Best place to buy a car & best place for service. Easy, friendly, accommodating, & no pressure. Highly More

by Bmwlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
October 05, 2017

Third car and counting.. Mike Hanaway gave us fantastic sales service. We keep returning to Mike Hanaway and BMW Austin, because the dealership in San Antonio has always been More

by amandaching
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
September 27, 2017

Our 1st BMW Troy was great to work with! Unlike many other dealerships, we didn't feel pressured or hovered over while we were considering all our options. Troy More

by The Martins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
September 04, 2017

Exemplary I recently bought my third new BMW from Troy Massey at BMW of Austin. The treatment I received was exemplary in every respect. I drove 150+ miles from More

by ajpjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Massey
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