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BMW of Austin

Austin, TX

4.6
962 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 962 reviews

October 05, 2017

BMW Austin Bought 6th car from BMW Austin & Troy Massey. Best place to buy a car & best place for service. Easy, friendly, accommodating, & no pressure. Highly More

by Bmwlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
October 05, 2017

Third car and counting.. Mike Hanaway gave us fantastic sales service. We keep returning to Mike Hanaway and BMW Austin, because the dealership in San Antonio has always been More

by amandaching
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
September 27, 2017

Our 1st BMW Troy was great to work with! Unlike many other dealerships, we didn't feel pressured or hovered over while we were considering all our options. Troy More

by The Martins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
September 04, 2017

Exemplary I recently bought my third new BMW from Troy Massey at BMW of Austin. The treatment I received was exemplary in every respect. I drove 150+ miles from More

by ajpjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Massey
July 26, 2017

I love my new BMW! Troy Massey made everything about buying my X5 so simple. He returns calls and emails asap even after the sale is complete. The support was fantasti More

by Pam0830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
July 22, 2017

Just purchased our 7th vehicle from BMW of Austin We just purchased our 7th new BMW from Troy at BMW of Austin and couldn't be happier. He has been our Sales Consultant for 18 years. The buying and se More

by StaceyB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Massey
July 07, 2017

Bought a Certified Pre-owned BMW X3 I bought an X3. Love the car. The car buying experience was very smooth. Low pressure sales, working with Roy Tauriello was easy. I had already do More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Tauriello
May 23, 2017

First BMW Sarah was very pleasant to work with and made my experience buying my first BMW smooth and easy. She knows her stuff and her professionalism is spot o More

by Mmorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Williams
May 22, 2017

The process is streamlined, personalized and enjoyable! I have now purchased 3 cards from BMW of Austin and Troy Massey, every time I walk away feeling more informed and well taken care of! More

by natalieerin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
April 20, 2017

Always amazing Always a great experience with BMW of Austin. This was our 2nd vehicle purchase with Troy Massey and we couldn't be happier with our X3. Seamless sa More

by S May
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
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