BMW of Austin

Very professional people I drove to Austin from San Antonio to buy this car from Mike Hanaway and his staff. They did all of the paperwork while I was in transit so my time t I drove to Austin from San Antonio to buy this car from Mike Hanaway and his staff. They did all of the paperwork while I was in transit so my time there was spent effectively. This was a very positive experience. More

New car purchase As usual, mike Hanaway was very gracious and hospitable upon greeting us to dealership again. He was up to date with his inventory and was able to fin As usual, mike Hanaway was very gracious and hospitable upon greeting us to dealership again. He was up to date with his inventory and was able to find the new Bmw 4 series for our daughter. Once we got the right vehicle for her the subsequent paperwork and delivery of the vehicle was seamless and smooth. We all left the dealership very satisfied and reassured that we received the best service possible. We didnt come from San Antonio and Dallas for any other reason except knowing that Mike will take care of us. This is our third BMW from this dealership and many more because of sales people like Mike. Great job and thanks again! More

BMW Austin Bought 6th car from BMW Austin & Troy Massey. Best place to buy a car & best place for service. Easy, friendly, accommodating, & no pressure. Highly Bought 6th car from BMW Austin & Troy Massey. Best place to buy a car & best place for service. Easy, friendly, accommodating, & no pressure. Highly recommend! More

Third car and counting.. Mike Hanaway gave us fantastic sales service. We keep returning to Mike Hanaway and BMW Austin, because the dealership in San Antonio has always been Mike Hanaway gave us fantastic sales service. We keep returning to Mike Hanaway and BMW Austin, because the dealership in San Antonio has always been so difficult to deal with. Mike always makes it easy, and works hard to find you what you want at a fair price. On our third new BMW and counting with Mike Hanaway. More

Our 1st BMW Troy was great to work with! Unlike many other dealerships, we didn't feel pressured or hovered over while we were considering all our options. Troy Troy was great to work with! Unlike many other dealerships, we didn't feel pressured or hovered over while we were considering all our options. Troy was knowledgeable and able to provide all the information we were looking for. He was was very patient with us, did not rush us toward a decision, and in the end was able to work with us on an incredible deal. We originally came in with our eyes on a certain vehicle that we were unable to find a match that fit all our criteria. Troy made a suggestion on another vehicle, offered us a deal and made sure that we were certain on our decision, especially since it was not our original choice. Again, I appreciated that there was no pressure and was impressed with the deal they were able to offer us on a new car. This is our first BMW, and we could not be happier with our decision. Troy and the rest of the staff there at BMW Austin made our car buying experience very pleasant and we will not hesitate to return when we are ready to go through the process again. More

Exemplary I recently bought my third new BMW from Troy Massey at BMW of Austin. The treatment I received was exemplary in every respect. I drove 150+ miles from I recently bought my third new BMW from Troy Massey at BMW of Austin. The treatment I received was exemplary in every respect. I drove 150+ miles from my home to purchase my car from BMW of Austin. More

I love my new BMW! Troy Massey made everything about buying my X5 so simple. He returns calls and emails asap even after the sale is complete. The support was fantasti Troy Massey made everything about buying my X5 so simple. He returns calls and emails asap even after the sale is complete. The support was fantastic! More

Just purchased our 7th vehicle from BMW of Austin We just purchased our 7th new BMW from Troy at BMW of Austin and couldn't be happier. He has been our Sales Consultant for 18 years. The buying and se We just purchased our 7th new BMW from Troy at BMW of Austin and couldn't be happier. He has been our Sales Consultant for 18 years. The buying and service process has always been exceptional! We love our new 530E! More

Bought a Certified Pre-owned BMW X3 I bought an X3. Love the car. The car buying experience was very smooth. Low pressure sales, working with Roy Tauriello was easy. I had already do I bought an X3. Love the car. The car buying experience was very smooth. Low pressure sales, working with Roy Tauriello was easy. I had already done some online research on what I wanted (CPO X3). Roy put me into a grey X3, told me to go drive it, use the Sport mode, and put it thru it's paces. After the first test drive, I mentioned that I'd like to find a car with a sun roof and satellite radio. In minutes Roy had me behind the wheel of exactly what I was looking for. Another 30 minute test drive, and I knew this was the car that I wanted. I went by the house to pick up the car title for my trade in, and by the time I got back to the dealer, all the paper work was ready. Total transaction time was about 30 minutes. Dealing with Roy and the rest of the staff gave me a new, and welcomed perspective about the car buying experience. More

First BMW Sarah was very pleasant to work with and made my experience buying my first BMW smooth and easy. She knows her stuff and her professionalism is spot o Sarah was very pleasant to work with and made my experience buying my first BMW smooth and easy. She knows her stuff and her professionalism is spot on! More