
BMW of Austin
Austin, TX
Filter Reviews by Keyword
By Type
Showing 968 reviews
Terrific Experience From the first phone call to pulling out in my brand new 430, my experience with BMW Austin was terrific. Mark McDaniel was an expert and a true pleas From the first phone call to pulling out in my brand new 430, my experience with BMW Austin was terrific. Mark McDaniel was an expert and a true pleasure to work with. I highly recommend this dealership. More
Positive Experience I was not looking forward to buying my car in the US, due to past experiences at dealerships. My last BMW was purchased in Germany where there is no I was not looking forward to buying my car in the US, due to past experiences at dealerships. My last BMW was purchased in Germany where there is no pressure from the sales people. I am happy to report that my experience here was almost as pleasant as it was in Germany, minus not being taken out to lunch. Every thing went smoothly and we drove off. More
New Car Purchase I worked with Mark McDaniel at the Austin Dealership from start to finish. The purchase went without a hitch! The other staff were very helpful an I worked with Mark McDaniel at the Austin Dealership from start to finish. The purchase went without a hitch! The other staff were very helpful and friendly. A POSITIVE NEW CAR PURCHASE EXPERIENCE! More
430i Gran Coupe The service Mike Hanaway provided was remarkable. I never felt like I was being haggled or pressured which I detest. He scored a 10 in my opinion f The service Mike Hanaway provided was remarkable. I never felt like I was being haggled or pressured which I detest. He scored a 10 in my opinion for salesmanship. He followed-up after the sale to ensure I was happy and did not have any questions regarding the features of my new car. I was very satisfied with the overall experience. Jeannette More
Very professional people I drove to Austin from San Antonio to buy this car from Mike Hanaway and his staff. They did all of the paperwork while I was in transit so my time t I drove to Austin from San Antonio to buy this car from Mike Hanaway and his staff. They did all of the paperwork while I was in transit so my time there was spent effectively. This was a very positive experience. More
New car purchase As usual, mike Hanaway was very gracious and hospitable upon greeting us to dealership again. He was up to date with his inventory and was able to fin As usual, mike Hanaway was very gracious and hospitable upon greeting us to dealership again. He was up to date with his inventory and was able to find the new Bmw 4 series for our daughter. Once we got the right vehicle for her the subsequent paperwork and delivery of the vehicle was seamless and smooth. We all left the dealership very satisfied and reassured that we received the best service possible. We didnt come from San Antonio and Dallas for any other reason except knowing that Mike will take care of us. This is our third BMW from this dealership and many more because of sales people like Mike. Great job and thanks again! More
BMW Austin Bought 6th car from BMW Austin & Troy Massey. Best place to buy a car & best place for service. Easy, friendly, accommodating, & no pressure. Highly Bought 6th car from BMW Austin & Troy Massey. Best place to buy a car & best place for service. Easy, friendly, accommodating, & no pressure. Highly recommend! More
Third car and counting.. Mike Hanaway gave us fantastic sales service. We keep returning to Mike Hanaway and BMW Austin, because the dealership in San Antonio has always been Mike Hanaway gave us fantastic sales service. We keep returning to Mike Hanaway and BMW Austin, because the dealership in San Antonio has always been so difficult to deal with. Mike always makes it easy, and works hard to find you what you want at a fair price. On our third new BMW and counting with Mike Hanaway. More
Our 1st BMW Troy was great to work with! Unlike many other dealerships, we didn't feel pressured or hovered over while we were considering all our options. Troy Troy was great to work with! Unlike many other dealerships, we didn't feel pressured or hovered over while we were considering all our options. Troy was knowledgeable and able to provide all the information we were looking for. He was was very patient with us, did not rush us toward a decision, and in the end was able to work with us on an incredible deal. We originally came in with our eyes on a certain vehicle that we were unable to find a match that fit all our criteria. Troy made a suggestion on another vehicle, offered us a deal and made sure that we were certain on our decision, especially since it was not our original choice. Again, I appreciated that there was no pressure and was impressed with the deal they were able to offer us on a new car. This is our first BMW, and we could not be happier with our decision. Troy and the rest of the staff there at BMW Austin made our car buying experience very pleasant and we will not hesitate to return when we are ready to go through the process again. More
Exemplary I recently bought my third new BMW from Troy Massey at BMW of Austin. The treatment I received was exemplary in every respect. I drove 150+ miles from I recently bought my third new BMW from Troy Massey at BMW of Austin. The treatment I received was exemplary in every respect. I drove 150+ miles from my home to purchase my car from BMW of Austin. More