BMW of Austin

exceptional service Troy Massey made my car buying experience bearable. He was very knowledgeable,helpful, and got me where i needed to be with my purchase. highly recomm Troy Massey made my car buying experience bearable. He was very knowledgeable,helpful, and got me where i needed to be with my purchase. highly recommend him for his professionalism More

BMW of Austin is Awesome! I recently visited BMW of Austin with specific vehicle in mind. I was promptly greeted by Troy Massey. He listened to my wishlist, asked a few questio I recently visited BMW of Austin with specific vehicle in mind. I was promptly greeted by Troy Massey. He listened to my wishlist, asked a few questions, and located my new vehicle in minutes. After the test drive, I knew this was the car I wanted. Troy was very clear, upfront, and swift with the business side of this deal and took it to the next level when he sent us to the BWM store with a voucher for some branded gear. He even gave our daughter a racing teddy bear and cookies. Finally delivery! It was an equally positive experience. An expert reviewed the car with me top to bottom. Hands down, this was the best car buying experience I’ve ever had. Troy and the team at BMW Austin have earned a customer for life. More

Wonderful experience with internet salesman Charlie Baze I live in New Jersey and was in the market to buy a car for my son, who is attending school in Texas. From my initial correspondence to the final purc I live in New Jersey and was in the market to buy a car for my son, who is attending school in Texas. From my initial correspondence to the final purchase, Charlie Baze was helpful, considerate and a pleasure to work with. The entire buying experience was phenomenal. More

Great experience, first class all the way with Troy Massey! Troy Massey is great to deal with, everything from ordering, trade in and financing was a breeze. Really cannot say enough about how easy everything w Troy Massey is great to deal with, everything from ordering, trade in and financing was a breeze. Really cannot say enough about how easy everything was in dealing with BMW Austin. Josh was great with introducing me to the new vehicle and its features. Very helpful. Brett in financing was great as well. This is my second BMW that I've bought from BMW of Austin and I couldn't be happier. More

Review of Caitlin Chumbley The problem I've had with new car dealers in the 50 year I've been buying or leasing cars is that, when they don't know the answer to a question, they The problem I've had with new car dealers in the 50 year I've been buying or leasing cars is that, when they don't know the answer to a question, they make up an answer. The problem with that is that is that it corrupts the entire process of trying to make a fact based, empirical decision about whether or not to buy/lease a car. My salesperson at BMW of Austin, Caitlin Chumbley, provided the best new car lease experience I've ever had. When she didn't know the answer to a question, she told me. Then she researched the answer. I felt very confident in the information she gave me. She is a (pleasant) no-nonsense, straightforward, efficient businessperson who makes car leasing as easy and hassle free as it's likely to get. I strongly recommend getting in contact with her. More

Excellent service and management I've gone to BMW of Austin for two cars for the family now. I saw Troy Massey and Andrew for the purchase process and onboarding for my 428i and X3. T I've gone to BMW of Austin for two cars for the family now. I saw Troy Massey and Andrew for the purchase process and onboarding for my 428i and X3. They always do a fantastic job walking you through the whole process. I would recommend BMW of Austin to all my family and friends. More

New 640ix Troy Massey and the rest of the team has been exceptional to work with over the years. We've purchase/leased 4-5 vehicles throughout the years and wo Troy Massey and the rest of the team has been exceptional to work with over the years. We've purchase/leased 4-5 vehicles throughout the years and would recommend them to anyone interested in driving a BMW! More

Fabulous Experience at BMW of Austin My experience began with Troy Massey and continued with Josh the finance guy and Ian the genius. All made the experience of leasing a new BMW 540i an My experience began with Troy Massey and continued with Josh the finance guy and Ian the genius. All made the experience of leasing a new BMW 540i an absolute pleasure. Having relocated to Austin from CT a year ago, we are looking forward to a wonderful relationship going forward More

A great sales/customer experience The moment I walked into the dealership, Mike Hanaway greeted me and was generous with both his time and understanding of my needs. From the beginning The moment I walked into the dealership, Mike Hanaway greeted me and was generous with both his time and understanding of my needs. From the beginning of my lease until now, Mike has made sure to check-in with me and make sure Ive had no troubles and has been available to answer any/all questions I might've had. Fortunately, there were very few questions as my experience was both efficient and intuitive. Highly recommend both the vehicle (BMW X5) as well as Mike's expert service. More

Mike Hanaway at BMW of Austin Mike Hanaway 512-343-3514 can find you the car that is right for you. And he will take care of you and make buying easy. He has helped me find and get Mike Hanaway 512-343-3514 can find you the car that is right for you. And he will take care of you and make buying easy. He has helped me find and get my dream car. If you want to get treated right give Mike a call. I recommend BMW of Austin for buing a car and the Service Department will take outstanding care of your vehicle routine maintenance and needs. More