BMW of Austin

Review of Caitlin Chumbley The problem I've had with new car dealers in the 50 year I've been buying or leasing cars is that, when they don't know the answer to a question, they The problem I've had with new car dealers in the 50 year I've been buying or leasing cars is that, when they don't know the answer to a question, they make up an answer. The problem with that is that is that it corrupts the entire process of trying to make a fact based, empirical decision about whether or not to buy/lease a car. My salesperson at BMW of Austin, Caitlin Chumbley, provided the best new car lease experience I've ever had. When she didn't know the answer to a question, she told me. Then she researched the answer. I felt very confident in the information she gave me. She is a (pleasant) no-nonsense, straightforward, efficient businessperson who makes car leasing as easy and hassle free as it's likely to get. I strongly recommend getting in contact with her. More

Excellent service and management I've gone to BMW of Austin for two cars for the family now. I saw Troy Massey and Andrew for the purchase process and onboarding for my 428i and X3. T I've gone to BMW of Austin for two cars for the family now. I saw Troy Massey and Andrew for the purchase process and onboarding for my 428i and X3. They always do a fantastic job walking you through the whole process. I would recommend BMW of Austin to all my family and friends. More

New 640ix Troy Massey and the rest of the team has been exceptional to work with over the years. We've purchase/leased 4-5 vehicles throughout the years and wo Troy Massey and the rest of the team has been exceptional to work with over the years. We've purchase/leased 4-5 vehicles throughout the years and would recommend them to anyone interested in driving a BMW! More

Fabulous Experience at BMW of Austin My experience began with Troy Massey and continued with Josh the finance guy and Ian the genius. All made the experience of leasing a new BMW 540i an My experience began with Troy Massey and continued with Josh the finance guy and Ian the genius. All made the experience of leasing a new BMW 540i an absolute pleasure. Having relocated to Austin from CT a year ago, we are looking forward to a wonderful relationship going forward More

A great sales/customer experience The moment I walked into the dealership, Mike Hanaway greeted me and was generous with both his time and understanding of my needs. From the beginning The moment I walked into the dealership, Mike Hanaway greeted me and was generous with both his time and understanding of my needs. From the beginning of my lease until now, Mike has made sure to check-in with me and make sure Ive had no troubles and has been available to answer any/all questions I might've had. Fortunately, there were very few questions as my experience was both efficient and intuitive. Highly recommend both the vehicle (BMW X5) as well as Mike's expert service. More

Mike Hanaway at BMW of Austin Mike Hanaway 512-343-3514 can find you the car that is right for you. And he will take care of you and make buying easy. He has helped me find and get Mike Hanaway 512-343-3514 can find you the car that is right for you. And he will take care of you and make buying easy. He has helped me find and get my dream car. If you want to get treated right give Mike a call. I recommend BMW of Austin for buing a car and the Service Department will take outstanding care of your vehicle routine maintenance and needs. More

A monopoly that doesn’t act like one! BMW Austin pretty much has a monopoly in Austin - but they sure don’t act that way! I’ve now bought 3 BMWs from Troy Massey and have experienced abso BMW Austin pretty much has a monopoly in Austin - but they sure don’t act that way! I’ve now bought 3 BMWs from Troy Massey and have experienced absolutely first-rate sales, financing, delivery and service. They are friendly, knowledgeable, well-trained, and customer-focused. The facilities are impeccable and impressive in scale/scope. 100% satisfied! More

Buying our new BMW X5 Troy Massey was great to work with. I Feel we were able to negotiate a good deal for our new BMW x5. Would recommend BMW of Austin and Troy Massey to Troy Massey was great to work with. I Feel we were able to negotiate a good deal for our new BMW x5. Would recommend BMW of Austin and Troy Massey to anybody shopping for a BMW. More

2018 X5 Thanks to Troy Massey, BMW of Austin for his patience and guidance as we went through the car buying process again. When we couldn’t find just what w Thanks to Troy Massey, BMW of Austin for his patience and guidance as we went through the car buying process again. When we couldn’t find just what we wanted in the local area, Troy recommended we simply order a car and it would only take 6-8 weeks for delivery. Our X5 arrived a little ahead of schedule, outfitted the way we wanted, and BMW of Austin made sure we were satisfied and familiar with the vehicle's operation before driving off. Great experience! More

professional dealing with salesmen.Troy Massey Troy Massy was a pleasure to deal with-helped set up bmw genius.Would recommend Troy Massey to friends buying a new car.Thank You Troy Massy was a pleasure to deal with-helped set up bmw genius.Would recommend Troy Massey to friends buying a new car.Thank You More