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BMW of Austin

Austin, TX

4.5
968 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 968 reviews

June 12, 2018

"Best salesman i ever met" Charlie Base was the one made my mind changed from purchasing a Mercedes SUV to BMW X2. I loved his quick/simple/professional explanation on customer' More

by SK Lee 06/12/2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Base
Jun 12, 2018 -

BMW of Austin responded

Hello, Thank you for sharing your experience with Charlie. We're so lucky to have him on our team. Congratulations on your new BMW X2! Please let us know if we can do anything else for you. We welcome you back.

June 09, 2018

Great service and courteous, knowledgeable staff. My husband and I love BMw’s And we have a choice of who we can buy cars; we Choose to work with Mike Hannaway at BMW of Austin because he is organiz More

by Medora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hannoway Scott Lidkie
Jun 10, 2018 -

BMW of Austin responded

We're pleased to have earned your recommendation! It's great to know that you enjoyed working with Mike and Scott. They were happy to take care of you and your vehicle needs. If you need anything else, then please reach out.

June 03, 2018

Mike Hanaway is a rockstar Mike Hanaway was one of the best parts of my experience leasing my BMW. I would use him again and would recommend him to anyone I know buying or leasi More

by AKord
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret in Finance was awesome too!
Jun 04, 2018 -

BMW of Austin responded

Congratulations on your new car! Thanks for sharing your experience with Mike, we appreciate your recommendation. Feel free to let us know if we can assist you again.

May 30, 2018

Great service Low pressure, very professional in both sales and finance dept. Test drive and overall tour of the dealership was first class. MIke is very knowledga More

by BMW 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIke Hanaway
May 29, 2018

BMW of Austin X5 I worked with Mike Hanaway with BMW Austin and had an excellent buying experience. Mike was professional and we were able to come to terms quickly an More

by Randy771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
May 21, 2018

Exceeded expectations My recent transaction with Troy Massey at BMW of Austin was the easiest car purchase I've ever done. Very fair price and very good service! Troy is More

by MarklikesBMWofAustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey, Jess, Josh
May 19, 2018

Great experience I bought a new BMW two months ago at this dealership. The process was smooth and painless. I worked with Mike Hanaway and he was extremely helpful. Th More

by Dr.H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
May 10, 2018

Excellent all round service I've purchased 2 cars in 3 years from BMW Austin and both the initial purchase and the after sales service have been outstanding. Troy Massey and the More

by KiwiJas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
May 10, 2018

Wonderful purchasing experience I just purchased a new car from BMW of Austin. Everything was P for perfect. Troy Massey was my salesperson and he went the extra mile to make sure More

by rangerbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Pillay
May 09, 2018

Great Car and a Wonderful experience I knew I wanted a larger car and went to the BMW dealer looking at the 5 series or 6 series. The choices and selections were pretty amazing. I was More

by Darren200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
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