BMW of Austin

Great experience I bought a new BMW two months ago at this dealership. The process was smooth and painless. I worked with Mike Hanaway and he was extremely helpful. Th I bought a new BMW two months ago at this dealership. The process was smooth and painless. I worked with Mike Hanaway and he was extremely helpful. The whole process took less than two hours and I was driving a new BMW home. Overall a pleasant experience. Keep up the great work! More

Excellent all round service I've purchased 2 cars in 3 years from BMW Austin and both the initial purchase and the after sales service have been outstanding. Troy Massey and the I've purchased 2 cars in 3 years from BMW Austin and both the initial purchase and the after sales service have been outstanding. Troy Massey and the team are exceptional. More

Wonderful purchasing experience I just purchased a new car from BMW of Austin. Everything was P for perfect. Troy Massey was my salesperson and he went the extra mile to make sure I just purchased a new car from BMW of Austin. Everything was P for perfect. Troy Massey was my salesperson and he went the extra mile to make sure that I got the car I wanted at a price I was happy to pay for it. The car, a BMW340i is such a rush to drive. I special ordered the car and the dealership kept me up to date as it moved through assembly, shipping, and dealer prep. Thanks everyone at BMW of Austin (especially Troy) More

Great Car and a Wonderful experience I knew I wanted a larger car and went to the BMW dealer looking at the 5 series or 6 series. The choices and selections were pretty amazing. I was I knew I wanted a larger car and went to the BMW dealer looking at the 5 series or 6 series. The choices and selections were pretty amazing. I was unclear on the features and options that come standard and with packages. BMW has a lot of very well bundled packages based on sporty to executive. I spent a couple of hours looking a different vehicles including ones that were sitting on the Dock in Galveston. I finally found the one I wanted and from decision to out the door was pretty quick. I ended up with a Sapphire Black 640i GC that is a real head turner. Troy my salesman worked to give me all the options... I think we printed out about 7 cars to do side by side feature compare. In the end, I got exactly what I wanted and at a very fair price. Great Job BMW of Austin. I know the service is great since this is my 4th BMW. Love the Driving Machine! More

exceptional service Troy Massey made my car buying experience bearable. He was very knowledgeable,helpful, and got me where i needed to be with my purchase. highly recomm Troy Massey made my car buying experience bearable. He was very knowledgeable,helpful, and got me where i needed to be with my purchase. highly recommend him for his professionalism More

BMW of Austin is Awesome! I recently visited BMW of Austin with specific vehicle in mind. I was promptly greeted by Troy Massey. He listened to my wishlist, asked a few questio I recently visited BMW of Austin with specific vehicle in mind. I was promptly greeted by Troy Massey. He listened to my wishlist, asked a few questions, and located my new vehicle in minutes. After the test drive, I knew this was the car I wanted. Troy was very clear, upfront, and swift with the business side of this deal and took it to the next level when he sent us to the BWM store with a voucher for some branded gear. He even gave our daughter a racing teddy bear and cookies. Finally delivery! It was an equally positive experience. An expert reviewed the car with me top to bottom. Hands down, this was the best car buying experience I’ve ever had. Troy and the team at BMW Austin have earned a customer for life. More

Wonderful experience with internet salesman Charlie Baze I live in New Jersey and was in the market to buy a car for my son, who is attending school in Texas. From my initial correspondence to the final purc I live in New Jersey and was in the market to buy a car for my son, who is attending school in Texas. From my initial correspondence to the final purchase, Charlie Baze was helpful, considerate and a pleasure to work with. The entire buying experience was phenomenal. More

Great experience, first class all the way with Troy Massey! Troy Massey is great to deal with, everything from ordering, trade in and financing was a breeze. Really cannot say enough about how easy everything w Troy Massey is great to deal with, everything from ordering, trade in and financing was a breeze. Really cannot say enough about how easy everything was in dealing with BMW Austin. Josh was great with introducing me to the new vehicle and its features. Very helpful. Brett in financing was great as well. This is my second BMW that I've bought from BMW of Austin and I couldn't be happier. More

Review of Caitlin Chumbley The problem I've had with new car dealers in the 50 year I've been buying or leasing cars is that, when they don't know the answer to a question, they The problem I've had with new car dealers in the 50 year I've been buying or leasing cars is that, when they don't know the answer to a question, they make up an answer. The problem with that is that is that it corrupts the entire process of trying to make a fact based, empirical decision about whether or not to buy/lease a car. My salesperson at BMW of Austin, Caitlin Chumbley, provided the best new car lease experience I've ever had. When she didn't know the answer to a question, she told me. Then she researched the answer. I felt very confident in the information she gave me. She is a (pleasant) no-nonsense, straightforward, efficient businessperson who makes car leasing as easy and hassle free as it's likely to get. I strongly recommend getting in contact with her. More

Excellent service and management I've gone to BMW of Austin for two cars for the family now. I saw Troy Massey and Andrew for the purchase process and onboarding for my 428i and X3. T I've gone to BMW of Austin for two cars for the family now. I saw Troy Massey and Andrew for the purchase process and onboarding for my 428i and X3. They always do a fantastic job walking you through the whole process. I would recommend BMW of Austin to all my family and friends. More