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BMW of Austin
Austin, TX
962 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 962 reviews
June 23, 2018
Purchase I recently purchase a 230i convertible that had been used as a loaner car. My salesman, Troy, made the experience painless. I feel like I got a fair d I recently purchase a 230i convertible that had been used as a loaner car. My salesman, Troy, made the experience painless. I feel like I got a fair deal. Since moving to the Austin area I have also used this dealership for maintenance on my other car. They always do a good job and meet expectations. More
by Steve
Employees Worked With
Troy
June 20, 2018
Excellent Customer Service I recently took delivery of my fourth BMW, a 2018 340i, from BMW of Austin. My Sales Consultant, Troy Massey, has helped me get into each of those 4 I recently took delivery of my fourth BMW, a 2018 340i, from BMW of Austin. My Sales Consultant, Troy Massey, has helped me get into each of those 4 cars. Troy provides excellent customer service. He is always friendly and extremely helpful. To say I am a picky customer would be an understatement, but Troy's patience always pays off because he finds exactly what I have in mind. I never feel pressured into making a decision to purchase and that is one reason I keep returning. The dealership also has a friendly and thoughtful service staff. The customer waiting lounge is well-outfitted making an hour or two waiting for regular service fly by. I would recommend BMW of Austin to anyone interested in their next BMW vehicle. More
by jeff . austin, tx
Employees Worked With
Troy Massey
June 17, 2018
Fantastic Experience BMW of Austin was the best car buying experience I have ever had. I highly recommend working with Charlie Baze. He is extremely knowledgeable and was BMW of Austin was the best car buying experience I have ever had. I highly recommend working with Charlie Baze. He is extremely knowledgeable and was a joy to work with overall. More
by rharrison2882
Employees Worked With
Charlie Baze
June 15, 2018
BMW 540i I had a great experience purchasing my car. Caitlin helped me through the process of buying my car, and I have car mats waiting for me when I pick up I had a great experience purchasing my car. Caitlin helped me through the process of buying my car, and I have car mats waiting for me when I pick up my tags. More
by Jscott416
Employees Worked With
Caitlin Chumbley
June 12, 2018
"Best salesman i ever met" Charlie Base was the one made my mind changed from purchasing a Mercedes SUV to BMW X2. I loved his quick/simple/professional explanation on customer' Charlie Base was the one made my mind changed from purchasing a Mercedes SUV to BMW X2. I loved his quick/simple/professional explanation on customer's inquiries.. I would definitely recommend him to anyone I know. GO Charlie!! More
by SK Lee 06/12/2018
Employees Worked With
Charlie Base
June 09, 2018
Great service and courteous, knowledgeable staff. My husband and I love BMw’s And we have a choice of who we can buy cars; we Choose to work with Mike Hannaway at BMW of Austin because he is organiz My husband and I love BMw’s And we have a choice of who we can buy cars; we Choose to work with Mike Hannaway at BMW of Austin because he is organized, knowledgeable, ready to spend as much Rome is needed, and he keeps in touch from time to time. Scott Liedtke takes great care of our service needs. More
by Medora
Employees Worked With
Mike Hannoway Scott Lidkie
June 03, 2018
Mike Hanaway is a rockstar Mike Hanaway was one of the best parts of my experience leasing my BMW. I would use him again and would recommend him to anyone I know buying or leasi Mike Hanaway was one of the best parts of my experience leasing my BMW. I would use him again and would recommend him to anyone I know buying or leasing a vehicle. Thanks Mike! More
by AKord
Employees Worked With
Bret in Finance was awesome too!
May 30, 2018
Great service Low pressure, very professional in both sales and finance dept. Test drive and overall tour of the dealership was first class. MIke is very knowledga Low pressure, very professional in both sales and finance dept. Test drive and overall tour of the dealership was first class. MIke is very knowledgable about what he is selling. More
by BMW 3
Employees Worked With
MIke Hanaway
May 29, 2018
BMW of Austin X5 I worked with Mike Hanaway with BMW Austin and had an excellent buying experience. Mike was professional and we were able to come to terms quickly an I worked with Mike Hanaway with BMW Austin and had an excellent buying experience. Mike was professional and we were able to come to terms quickly and I found them to be very accommodating! More
by Randy771
Employees Worked With
Mike Hanaway
May 21, 2018
Exceeded expectations My recent transaction with Troy Massey at BMW of Austin was the easiest car purchase I've ever done. Very fair price and very good service! Troy is My recent transaction with Troy Massey at BMW of Austin was the easiest car purchase I've ever done. Very fair price and very good service! Troy is the best and so is BMW of Austin. I highly recommend Troy! More
by MarklikesBMWofAustin
Employees Worked With
Troy Massey, Jess, Josh
