BMW of Austin

Best car-buying experience We decided that our 6-year old BMW Sportwagon had served us well and it was time for an upgrade. We “built our own” X2 on the website a hundred times, We decided that our 6-year old BMW Sportwagon had served us well and it was time for an upgrade. We “built our own” X2 on the website a hundred times, as you do, before exploring some numbers on USAA’s site. Mike Hanaway contacted us right away, and we stopped dreaming and made this happen. Mike is so easy to talk to. We walked away from the ordering process understanding everything and being excited about our new car. He kept us informed of every step in the process. Upon delivery, Josh Leggett walked us through the controls and taught us how to customize the car exactly the way we wanted it. Brett Swanson made even the financing a (relatively) painless process! We already know that BMW of Austin provides first class service on vehicles, so we are all set. More

Purchase of 2018 BMW 440i Coupe from Mark McDaniel Outstanding sales experience with BMW Austin. Mark McDaniel was just great. No pressure, answered all our questions and the dealership treated us fa Outstanding sales experience with BMW Austin. Mark McDaniel was just great. No pressure, answered all our questions and the dealership treated us fairly on trade in and sales price. Would definitely recommend them and even more so recommend Mark. More

Loving my 2018 X2 This is my 2nd BMW after purchasing and owning an X1 for the past 5 years. The buying experience was easy, fast and working with Troy Massey was GREA This is my 2nd BMW after purchasing and owning an X1 for the past 5 years. The buying experience was easy, fast and working with Troy Massey was GREAT - on both purchases! He listened to my needs, offered suggestions without any pressure, answered all my questions and was patient with my negotiation and buying decision. If you're in the market for a new BMW - make an appointment with Troy!! More

Wonderful customer service Mike Hanaway and the staff at Austin BMW were very helpful and customer driven. My wife and I were overwhelmed by the excellent custoner service. We w Mike Hanaway and the staff at Austin BMW were very helpful and customer driven. My wife and I were overwhelmed by the excellent custoner service. We will definitly return for future purchases. More

Excellent buying experience! We experienced a very warm and friendly greeting from Mark McDaniel when we entered the dealership. He worked with us, very patient, showing us the S We experienced a very warm and friendly greeting from Mark McDaniel when we entered the dealership. He worked with us, very patient, showing us the SUV'S and answered all of our questions. We returned a few times and was very pleased with our experience. We are very happy with our BMW and would recommend the dealership to our friends. Our test drive with Mark McDaniel and Andrew Reeves and their explaining and showing us the features of the vehicle, made our decision for BMW. More

Purchase I recently purchase a 230i convertible that had been used as a loaner car. My salesman, Troy, made the experience painless. I feel like I got a fair d I recently purchase a 230i convertible that had been used as a loaner car. My salesman, Troy, made the experience painless. I feel like I got a fair deal. Since moving to the Austin area I have also used this dealership for maintenance on my other car. They always do a good job and meet expectations. More

Wonderful buying experience We were looking into a number of luxury SUVs (Infiniti QX50, Audi A5 etc.) and at the last moment, stopped by the Austin BMW dealership. Mr. Charlie We were looking into a number of luxury SUVs (Infiniti QX50, Audi A5 etc.) and at the last moment, stopped by the Austin BMW dealership. Mr. Charlie Baze waited on us and showed us various SUVs and never tried a hard sell with us. He was friendly, professional and at the end, explored all possible ways to get us the best deal possible. Thanks to Charlie, we decided to go with BMW for our SUV. Great experience More

Excellent Customer Service I recently took delivery of my fourth BMW, a 2018 340i, from BMW of Austin. My Sales Consultant, Troy Massey, has helped me get into each of those 4 I recently took delivery of my fourth BMW, a 2018 340i, from BMW of Austin. My Sales Consultant, Troy Massey, has helped me get into each of those 4 cars. Troy provides excellent customer service. He is always friendly and extremely helpful. To say I am a picky customer would be an understatement, but Troy's patience always pays off because he finds exactly what I have in mind. I never feel pressured into making a decision to purchase and that is one reason I keep returning. The dealership also has a friendly and thoughtful service staff. The customer waiting lounge is well-outfitted making an hour or two waiting for regular service fly by. I would recommend BMW of Austin to anyone interested in their next BMW vehicle. More

Fantastic Experience BMW of Austin was the best car buying experience I have ever had. I highly recommend working with Charlie Baze. He is extremely knowledgeable and was BMW of Austin was the best car buying experience I have ever had. I highly recommend working with Charlie Baze. He is extremely knowledgeable and was a joy to work with overall. More

BMW 540i I had a great experience purchasing my car. Caitlin helped me through the process of buying my car, and I have car mats waiting for me when I pick up I had a great experience purchasing my car. Caitlin helped me through the process of buying my car, and I have car mats waiting for me when I pick up my tags. More