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BMW of Austin

Austin, TX

4.6
964 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 964 reviews

June 27, 2018

Excellent buying experience! We experienced a very warm and friendly greeting from Mark McDaniel when we entered the dealership. He worked with us, very patient, showing us the S More

by 2019X3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McDaniel, Andrew Reeves
Jun 29, 2018 -

BMW of Austin responded

Thank you so much for your review! We are so happy to hear that Mark and Andrew provided you with professional customer service and was able to answer all of your questions. We hope you are enjoying your new BMW!

June 23, 2018

Purchase I recently purchase a 230i convertible that had been used as a loaner car. My salesman, Troy, made the experience painless. I feel like I got a fair d More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Jun 24, 2018 -

BMW of Austin responded

Hi Steve, we're pleased that Troy was helpful during your experience with us. We hope you enjoy your vehicle, and please come back if we can assist you with anything else.

June 23, 2018

Wonderful buying experience We were looking into a number of luxury SUVs (Infiniti QX50, Audi A5 etc.) and at the last moment, stopped by the Austin BMW dealership. Mr. Charlie More

by Tho Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Charlie Baze
Jun 24, 2018 -

BMW of Austin responded

Thank you for taking the time to recognize Charlie. We're thrilled that he was so helpful in ensuring that you made the best decision. Congratulations on your BMW, and we hope to serve you again for your future vehicle needs.

June 20, 2018

Excellent Customer Service I recently took delivery of my fourth BMW, a 2018 340i, from BMW of Austin. My Sales Consultant, Troy Massey, has helped me get into each of those 4 More

by jeff . austin, tx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
Jun 21, 2018 -

BMW of Austin responded

Congratulations on your new BMW! We are so pleased to hear that you always have an amazing car buying experience with us. We will be sure to pass on your kind words to Troy and the rest of our team for providing you with friendly, professional, and knowledgeable service. If you ever need anything else, you know where to find us!

June 17, 2018

Fantastic Experience BMW of Austin was the best car buying experience I have ever had. I highly recommend working with Charlie Baze. He is extremely knowledgeable and was More

by rharrison2882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baze
Jun 18, 2018 -

BMW of Austin responded

We are so pleased to have been a part of your best car buying experience! Charlize will be so happy to hear of the wonderful review. Thank you so much for the recommendation and we hope you are enjoying your new ride!

June 15, 2018

BMW 540i I had a great experience purchasing my car. Caitlin helped me through the process of buying my car, and I have car mats waiting for me when I pick up More

by Jscott416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin Chumbley
Jun 17, 2018 -

BMW of Austin responded

We're pleased that you had a five-star experience with us! Caitlin was happy to help you and ensure that you were satisfied with your purchase. If you need assistance with anything else, then please let us know. We are always happy to help.

June 12, 2018

"Best salesman i ever met" Charlie Base was the one made my mind changed from purchasing a Mercedes SUV to BMW X2. I loved his quick/simple/professional explanation on customer' More

by SK Lee 06/12/2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Base
Jun 12, 2018 -

BMW of Austin responded

Hello, Thank you for sharing your experience with Charlie. We're so lucky to have him on our team. Congratulations on your new BMW X2! Please let us know if we can do anything else for you. We welcome you back.

June 09, 2018

Great service and courteous, knowledgeable staff. My husband and I love BMw’s And we have a choice of who we can buy cars; we Choose to work with Mike Hannaway at BMW of Austin because he is organiz More

by Medora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hannoway Scott Lidkie
Jun 10, 2018 -

BMW of Austin responded

We're pleased to have earned your recommendation! It's great to know that you enjoyed working with Mike and Scott. They were happy to take care of you and your vehicle needs. If you need anything else, then please reach out.

June 03, 2018

Mike Hanaway is a rockstar Mike Hanaway was one of the best parts of my experience leasing my BMW. I would use him again and would recommend him to anyone I know buying or leasi More

by AKord
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret in Finance was awesome too!
Jun 04, 2018 -

BMW of Austin responded

Congratulations on your new car! Thanks for sharing your experience with Mike, we appreciate your recommendation. Feel free to let us know if we can assist you again.

May 30, 2018

Great service Low pressure, very professional in both sales and finance dept. Test drive and overall tour of the dealership was first class. MIke is very knowledga More

by BMW 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIke Hanaway
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