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BMW of Austin
Austin, TX
968 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 13, 2018
Excellent inventory, excellent service I was in the market for a new 4 series, specifically the 440i. Needless to say, I was looking for a good deal. After looking at a few other BMW dealer I was in the market for a new 4 series, specifically the 440i. Needless to say, I was looking for a good deal. After looking at a few other BMW dealerships and their online inventory, I came across BMW of Austin and boy am I glad I did. They had several models in stock not to mention the one I ultimately chose. I was able to easily get in touch with their internet sales manager and he was excellent. I got the exact car, trim level etc that I wanted And he was very informative and helpful. I would definitely recommend BMW if Austin to anyone In the market and I look forward to continuing my relationship with them. More
by Ayarritu07
Employees Worked With
Mike Hanaway
August 30, 2018
I'll be back! Troy rocks! This is my second car from him. Super easy and love my new 440 Gran Coupe! Josh was also great. These guys made the entire experience Troy rocks! This is my second car from him. Super easy and love my new 440 Gran Coupe! Josh was also great. These guys made the entire experience perfect! Thanks guys!! Brian A More
by Brian A
Employees Worked With
Troy Massey and Josh Wheelock
August 27, 2018
Happy yet Disappointed It would have been great but after a week of driving my brand new car problem arise. Drivetrain malfunction and had to get towed from home to the deal It would have been great but after a week of driving my brand new car problem arise. Drivetrain malfunction and had to get towed from home to the dealership where I purchased it. More
by Lctitus
Employees Worked With
Mike Hannaway, Sean Weaver
August 24, 2018
Extremely pleasant experience! We were in the market for a new X3. Everyone we met during the process, and in service afterwards, was excellent. They kept all their promises, and al We were in the market for a new X3. Everyone we met during the process, and in service afterwards, was excellent. They kept all their promises, and also took good care of us when a warranty issue came up after the purchase, by quickly repairing the problem and providing a loaner car. This is a highly professional place, and people there are really nice, and not too pushy when going through the purchase/business office procedure. Highly recommended! More
by New BMW fan
Employees Worked With
Troy Massey, Charles Bellinger
August 22, 2018
Great experience with Troy Massey! We don’t have enough great things to say about the BMW dealership and Troy Massey. Every single person we’ve encounteted at the dealership has bee We don’t have enough great things to say about the BMW dealership and Troy Massey. Every single person we’ve encounteted at the dealership has been friendly, knowledgeable, and helpful. Troy Massey let’s the cars sell themselves! We’ve purchased two cars from this dealership and had great experiences start to finish with both. We’ve been to many other dealerships and never experienced service like this. Working with Troy Massey has been a total pleasure and we wouldn’t want to work with anyone else. More
by Terry
Employees Worked With
Troy Massey, Sean Weaver
August 02, 2018
Fantastic Car Buying Experience Best Dealer ship in Town - Hands Down! Great Experience at BMW of Austin, Low pressure sales, Team is there to help and fit you with the Right Car. Tr Best Dealer ship in Town - Hands Down! Great Experience at BMW of Austin, Low pressure sales, Team is there to help and fit you with the Right Car. Troy Massey was our Sales Rep. Can't say enough nice things about Troy- Extremely professional and friendly. More
by skellly
Employees Worked With
Troy Massey
August 02, 2018
Smooth and quick Troy Massey is top notch! We’ve been dealing with him for a few years now, and he has always gone beyond what he needs to do!! I would definitely reco Troy Massey is top notch! We’ve been dealing with him for a few years now, and he has always gone beyond what he needs to do!! I would definitely recommend Troy and BMW North Austin! SB More
by Sbrandt98
Employees Worked With
Troy Massey
July 29, 2018
Repeat buyer This is my third purchase here. Love the speed and service. Troy seems to know exactly what I am looking for. This purchase again was very smooth. Wen This is my third purchase here. Love the speed and service. Troy seems to know exactly what I am looking for. This purchase again was very smooth. Went to south dealership first. They are missing experience and personality. More
by Mgirl
Employees Worked With
Troy Massey
July 25, 2018
Great customer service Troy Massey sold me my BMW 530i and did a great job explaining all its features. I got a very good deal on the vehicle and Ian oriented me very well t Troy Massey sold me my BMW 530i and did a great job explaining all its features. I got a very good deal on the vehicle and Ian oriented me very well to the vehicle when it was ready. Great experience overall! More
by SueV
Employees Worked With
Troy Massey and Ian, Sean Weaver
July 21, 2018
The best car buying experience by far. Qualityou, excellence Compared to my previous experiences with car buying, by far BMW of Austin is the best. The time spent, the the treatment I've got and most of all, abs Compared to my previous experiences with car buying, by far BMW of Austin is the best. The time spent, the the treatment I've got and most of all, absolutely no stress. This is my first BMW, but won't be the last. I am very grateful to Charlie Baze for making it so easy and joyful. More
by Gabriel Pragay
Employees Worked With
Charlie Baze
