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BMW of Austin
Austin, TX
962 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 962 reviews
September 24, 2018
Highly recommend BMW of Austin and Troy Massey Troy was not 'pushy' and helped me find the right vehicle that was best for me. He was professional and patient with my questions and decision making Troy was not 'pushy' and helped me find the right vehicle that was best for me. He was professional and patient with my questions and decision making. I highly recommend Troy, Josh, Ian and this dealership. I love my new BMW! Thanks Troy! More
by 1234321
Employees Worked With
Troy Massey
September 23, 2018
Unparalleled service for over 15 years Andy Hathaway and Scott Liedtke have helped me for 16 combined years at BMW of Austin -Andy, the first 12, Scott for four now. They - and the entire Andy Hathaway and Scott Liedtke have helped me for 16 combined years at BMW of Austin -Andy, the first 12, Scott for four now. They - and the entire service support team - are unfailingly professional, polite, and caring. How many companies keep service advisers that long these days? I'm treated with kindness, thoughtfulness and amazing product knowledge every single time I visit. It is never an inconvenience to go BMW of Austin - with their comfortable waiting area, theater, coffee and refreshment bar ( and massage chairs!) I don't mind waiting, and besides- if my service/repair takes a while, I get to drive a gorgeous brand new loaner. What fun! You will not find a more conscientious and capable car dealership/service center in the US better than these guys. BMW is an ultimate driving machine - BMW of Austin are the ultimate Service Center. More
by aggiemom
Employees Worked With
Andy Hathaway, Scott Liedtke, Troy Massey
September 20, 2018
Great sales & financing experience Troy & Josh we’re amazing. Really went out of their way to make sure I had a great sales experience. Highly reccomend them to new clients. I have w Troy & Josh we’re amazing. Really went out of their way to make sure I had a great sales experience. Highly reccomend them to new clients. I have worked with both on several purchases & they always go out if their way to make sure all is perfect. More
by Sandy Senter
Employees Worked With
Troy Massey & Josh wheeler
September 16, 2018
Easiest car buying experience We recently purchased our BMW with Troy Massey and must say that this was the easiest car buying experience. Not only is Troy prompt with responses a We recently purchased our BMW with Troy Massey and must say that this was the easiest car buying experience. Not only is Troy prompt with responses and knowledgeable, he does what he can to work with his clients and goes above and beyond as a sales consultant. Andrew, the BMW genius, was also great and extremely helpful. We had our two little ones, a toddler and an infant, and even our little ones were entertained at the dealership due to their charm. Before purchasing, like any other buyer, we researched the market and upon speaking with multiple dealerships, BMW of Austin was by far the most prompt and easiest to worth with. With that said, when the time comes to purchase another vehicle, BMW of Austin would be our first choice. If you're in the market for a BMW, we highly recommend BMW of Austin. Thank you Troy, Andrew and BMW of Austin for the great experience! More
by YKL
Employees Worked With
Troy Massey
September 13, 2018
Excellent inventory, excellent service I was in the market for a new 4 series, specifically the 440i. Needless to say, I was looking for a good deal. After looking at a few other BMW dealer I was in the market for a new 4 series, specifically the 440i. Needless to say, I was looking for a good deal. After looking at a few other BMW dealerships and their online inventory, I came across BMW of Austin and boy am I glad I did. They had several models in stock not to mention the one I ultimately chose. I was able to easily get in touch with their internet sales manager and he was excellent. I got the exact car, trim level etc that I wanted And he was very informative and helpful. I would definitely recommend BMW if Austin to anyone In the market and I look forward to continuing my relationship with them. More
by Ayarritu07
Employees Worked With
Mike Hanaway
August 30, 2018
I'll be back! Troy rocks! This is my second car from him. Super easy and love my new 440 Gran Coupe! Josh was also great. These guys made the entire experience Troy rocks! This is my second car from him. Super easy and love my new 440 Gran Coupe! Josh was also great. These guys made the entire experience perfect! Thanks guys!! Brian A More
by Brian A
Employees Worked With
Troy Massey and Josh Wheelock
August 27, 2018
Happy yet Disappointed It would have been great but after a week of driving my brand new car problem arise. Drivetrain malfunction and had to get towed from home to the deal It would have been great but after a week of driving my brand new car problem arise. Drivetrain malfunction and had to get towed from home to the dealership where I purchased it. More
by Lctitus
Employees Worked With
Mike Hannaway, Sean Weaver
August 24, 2018
Extremely pleasant experience! We were in the market for a new X3. Everyone we met during the process, and in service afterwards, was excellent. They kept all their promises, and al We were in the market for a new X3. Everyone we met during the process, and in service afterwards, was excellent. They kept all their promises, and also took good care of us when a warranty issue came up after the purchase, by quickly repairing the problem and providing a loaner car. This is a highly professional place, and people there are really nice, and not too pushy when going through the purchase/business office procedure. Highly recommended! More
by New BMW fan
Employees Worked With
Troy Massey, Charles Bellinger
August 22, 2018
Great experience with Troy Massey! We don’t have enough great things to say about the BMW dealership and Troy Massey. Every single person we’ve encounteted at the dealership has bee We don’t have enough great things to say about the BMW dealership and Troy Massey. Every single person we’ve encounteted at the dealership has been friendly, knowledgeable, and helpful. Troy Massey let’s the cars sell themselves! We’ve purchased two cars from this dealership and had great experiences start to finish with both. We’ve been to many other dealerships and never experienced service like this. Working with Troy Massey has been a total pleasure and we wouldn’t want to work with anyone else. More
by Terry
Employees Worked With
Troy Massey, Sean Weaver
August 02, 2018
Fantastic Car Buying Experience Best Dealer ship in Town - Hands Down! Great Experience at BMW of Austin, Low pressure sales, Team is there to help and fit you with the Right Car. Tr Best Dealer ship in Town - Hands Down! Great Experience at BMW of Austin, Low pressure sales, Team is there to help and fit you with the Right Car. Troy Massey was our Sales Rep. Can't say enough nice things about Troy- Extremely professional and friendly. More
by skellly
Employees Worked With
Troy Massey
