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BMW of Austin

Austin, TX

4.6
962 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 962 reviews

October 19, 2018

Great Buying Experience I spent a long day here trying to decide what to buy. The staff was extremely patient, helpful and knowledgeable. Troy Massey showed me cars without More

by KiraT123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey, Josh Wheelock
October 17, 2018

Great experience Great experience! I enjoyed the service as well as the car!! I appreciated the salesman’s patience in discussing the different colors to choose from. More

by TheRossBoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Baze
October 14, 2018

Awesome service! This is the 5th car I’ve purchased from BMW of Austin and their service and pricing are outstanding. Mike Hanaway did a great job making my purchase More

by Pbecker63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
October 13, 2018

Very pleased with sales and service at BMW of Austin We have been customers of BMW of Austin for over twenty years, and have purchased three cars from them. Mike Hanaway is an honest and informed profess More

by LloydBarnstaffLloyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway.
October 12, 2018

excellant experience Mike Hanaway with all my questions over 4 weeks of research and going through each available option. This is the4 the BMW that I have purchased. More

by jmhood42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Oct 13, 2018 -

BMW of Austin responded

Hello there, Thank you for reviewing us and congratulations on your new BMW. It was nice doing business with you and please reach out if we can assist you in anything else. We wish you all the best.

October 11, 2018

Best dealership in Austin I visited several dealers in Houston, Austin and in between. Of the 5 dealers I visited, Austin had the best response, the best inventory and the bes More

by Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway & his assistants
Oct 12, 2018 -

BMW of Austin responded

Hello, Thank you for sharing your great experience with us. We love giving our customers a 5-star service with the best deal possible. Your rating means a lot to us, and we welcome you back anytime. Please reach out if we can assist you in anything else, and we wish you the best.

October 02, 2018

Best Car Buying Experience and Dealership Mike Hanaway and Josh Wheelock combined to make the best BMW and car buying process that I have ever had. This is my 4th car to buy from BMW of Austi More

by BMW Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Oct 03, 2018 -

BMW of Austin responded

Thank you for taking the time to leave us a positive review and rating. We are happy to know that Mike and Josh helped make the best car-buying experience for you. We are also glad to know that you are a loyal customer and that you have bought 4 vehicles with us. It is great that you appreciate the customer service and we truly hope that you will continue to visit us in the future! Have a wonderful day!

September 30, 2018

BMW Austin is a wonderful place to find a new car at. The whole crew is outstanding, especially my long-time salesman, Troy Massey - maybe the best in the busin More

by BMWAustin740
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Massey
September 29, 2018

Mike Hanaway is the best BMW Sales Executive at BMW of Austi We had the best car buying experience at BMW of Austin, we meet the best Sales expert he made our experience so surreal. Mike was patient, caring, More

by Sandy10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian and Brett Sorence, Sean Weaver
September 28, 2018

Highly recommend BMW of Austin and Charles Emmanuel Charles helped me trade in my Mini and get a pre-owned bmw; I enjoyed the whole experience and my new car a lot. You can feel that Charles were really More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Emmanuel
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