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BMW of Austin
Austin, TX
964 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 20, 2018
It was my best shopping experience for the last 20 years! I have been buying a new car every two years for a long time from different dealerships around Austin. I purchased my first BMW at BMW of Austin. I ha I have been buying a new car every two years for a long time from different dealerships around Austin. I purchased my first BMW at BMW of Austin. I had an excellent experience shopping for a new car with Troy Massey. Absolutely stress free, quick, very professional sales process. He found all available discount options to match my expectations. Everything was handled in a timely and professional manner. It was my best shopping experience! More
by Dina
Employees Worked With
Troy Massey
October 22, 2018
Very pleasant experience buying a car from BMW of Austin I was looking for to buy my first BMW car and the BMW of Austin was my second BMW dealership I visited. I met with John Dickerson who was very kind, p I was looking for to buy my first BMW car and the BMW of Austin was my second BMW dealership I visited. I met with John Dickerson who was very kind, patient and supportive. His knowledge about the car model that I had inquired, was impressive. Price negotiation was honest, with no pressure, and the numbers very competitive. The car delivery from placing an order till pick-up was quick, slightly ahead of promised schedule. During pick-up once again I was presented all the car’s features, how to access and use them. The high level of service from friendly and professional staff of BMW of Austin has been great. I feel like customer satisfaction is their number one priority, therefore I highly recommend this dealership. More
by bimmerfan
Employees Worked With
John Dickerson, Larry Stenson
October 19, 2018
Great Buying Experience I spent a long day here trying to decide what to buy. The staff was extremely patient, helpful and knowledgeable. Troy Massey showed me cars without I spent a long day here trying to decide what to buy. The staff was extremely patient, helpful and knowledgeable. Troy Massey showed me cars without pressuring me to buy anything. Overall, a great experience! More
by KiraT123
Employees Worked With
Troy Massey, Josh Wheelock
October 17, 2018
Great experience Great experience! I enjoyed the service as well as the car!! I appreciated the salesman’s patience in discussing the different colors to choose from. Great experience! I enjoyed the service as well as the car!! I appreciated the salesman’s patience in discussing the different colors to choose from. More
by TheRossBoss
Employees Worked With
Charles Baze
October 14, 2018
Awesome service! This is the 5th car I’ve purchased from BMW of Austin and their service and pricing are outstanding. Mike Hanaway did a great job making my purchase This is the 5th car I’ve purchased from BMW of Austin and their service and pricing are outstanding. Mike Hanaway did a great job making my purchase as easy as possible. More
by Pbecker63
Employees Worked With
Mike Hanaway
October 13, 2018
Very pleased with sales and service at BMW of Austin We have been customers of BMW of Austin for over twenty years, and have purchased three cars from them. Mike Hanaway is an honest and informed profess We have been customers of BMW of Austin for over twenty years, and have purchased three cars from them. Mike Hanaway is an honest and informed professional who has made sure our experience with each purchase was exceptional. The service staff, after the sale, have provided courteous, timely, and effective care for all of my BMWs. I've never been tempted to go anyplace else. More
by LloydBarnstaffLloyd
Employees Worked With
Mike Hanaway.
October 12, 2018
excellant experience Mike Hanaway with all my questions over 4 weeks of research and going through each available option. This is the4 the BMW that I have purchased. Mike Hanaway with all my questions over 4 weeks of research and going through each available option. This is the4 the BMW that I have purchased. i have p More
by jmhood42
Employees Worked With
Mike Hanaway
October 11, 2018
Best dealership in Austin I visited several dealers in Houston, Austin and in between. Of the 5 dealers I visited, Austin had the best response, the best inventory and the bes I visited several dealers in Houston, Austin and in between. Of the 5 dealers I visited, Austin had the best response, the best inventory and the best prices. Mike Hanaway efficiently answered by questions and concerns. If you are looking for a new BMW, don't pass up an opportunity to visit BMW of Austin. More
by Jones
Employees Worked With
Mike Hanaway & his assistants
October 02, 2018
Best Car Buying Experience and Dealership Mike Hanaway and Josh Wheelock combined to make the best BMW and car buying process that I have ever had. This is my 4th car to buy from BMW of Austi Mike Hanaway and Josh Wheelock combined to make the best BMW and car buying process that I have ever had. This is my 4th car to buy from BMW of Austin and if I could afford more I would buy a few more. I'm sorry they do not sell trucks because I need one and BMW sales and service are second to none. I have purchased other non-BMW cars from other dealers in town and you figure out pretty quickly the meaning of customer service when you go for your first service and BMW never disappoints. If they do, Penny Boos is there to make it all right although Kyle Clark takes good care of me. If you have never owned or driven a BMW, you are missing the best driving and ownership experience one can. More
by BMW Lover
Employees Worked With
Mike Hanaway
September 30, 2018
BMW Austin is a wonderful place to find a new car at. The whole crew is outstanding, especially my long-time salesman, Troy Massey - maybe the best in the busin is a wonderful place to find a new car at. The whole crew is outstanding, especially my long-time salesman, Troy Massey - maybe the best in the business. More
by BMWAustin740
Employees Worked With
Troy Massey
